Recruiter: Sowmya Reddy
Hiring Manager: Anuran Aich
Career Grade: D
About the role
The Data Governance Manager manages a team of data governance professionals and oversees the implementation of BT's data governance strategy, driving adherence to related policy and standards, whilst ensuring data remains accurate, consistent, secure, and aligned with strategic objectives.
What you’ll be doing
• Lead the roadmap and operating model for data quality, catalogue, lineage, business glossary and taxonomy controls.
• Manage, coach and set priorities for a team of four, creating clear ownership and measurable outcomes.
• Define and maintain control requirements, data quality dimensions, rules, thresholds, scorecards and escalation routes for critical data.
• Drive the cataloguing of data assets and critical data elements, including ownership, definitions, classification and lineage.
• Establish and govern enterprise business glossary and taxonomy standards so that data is described consistently across BT.
• Work with Data Owners, Data Stewards, engineering and platform teams to embed controls into data products, pipelines and delivery processes.
• Oversee data quality issue management, root-cause analysis, remediation tracking, validation and closure based on business and risk impact.
• Develop dashboards and management information that show control effectiveness, exceptions, trends and areas requiring intervention.
• Maintain clear control evidence and support internal assurance, audit and regulatory reviews.
• Identify opportunities to automate controls and integrate governance requirements into cloud and enterprise data platforms.
• Build adoption through practical guidance, training and engagement with business and technology teams.
• Monitor market, regulatory and technology developments and continuously improve the control framework.
Essential Skills / Experience
• 7+ years of experience in data governance, data quality, metadata management, data controls or a related data-management discipline in a large or complex organisation.
• Experience leading people or multidisciplinary delivery teams, with the ability to set direction, manage priorities and develop capability.
• Practical experience designing or operating data quality controls, including profiling, rules, thresholds, monitoring, issue management and remediation.
• Strong knowledge of data catalogues, metadata, lineage, business glossaries, taxonomies, critical data elements and data ownership or stewardship models.
• Experience translating policy and risk requirements into operational processes, controls, evidence and measurable outcomes.
• Working knowledge of recognised data-management or control frameworks such as DAMA-DMBOK, DCAM, COBIT or equivalent.
• Experience with governance and data-quality platforms such as Microsoft Purview, Collibra, Alation, Informatica, Ataccama, Dataplex, Databricks, Ab Initio or equivalent.
• Ability to use dashboards and management information to explain control performance, risks and priorities to technical and non-technical stakeholders.
• Strong stakeholder management, communication and influencing skills across business, engineering, platform, risk, compliance and assurance teams.
• Understanding of privacy, security, records and regulatory expectations relevant to enterprise data, including GDPR.
Desirable Skills / Experience
• Experience embedding or automating governance controls in cloud data platforms, particularly GCP, or through policy-as-code approaches.
• Experience supporting data or AI governance, audit readiness and control assurance in a regulated organisation.
• Hands-on experience with Power BI, Tableau, Qlik or equivalent reporting tools.
• A relevant degree or professional certification such as DAMA CDMP, DCAM, Microsoft Purview or a recognised cloud data certification.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
