Data & AI Governance Specialist

Job Req ID: 62481

Function: Data & AI

Location: Birmingham-Three Snowhill

About the role

You'll play a key role in helping BT strengthen its Data & AI Governance capabilities across the Group. Working with senior stakeholders, you'll lead governance activities that improve data quality, accountability, compliance and AI governance maturity.

You'll help shape governance frameworks, influence decision-making through governance forums and Data Councils, and ensure governance controls are embedded across business and corporate units. This role requires someone who can operate confidently in a complex enterprise environment and demonstrate a track record of delivering governance outcomes rather than simply supporting them.

What you’ll be doing

• Act as the primary Data & AI Governance contact for BT business units, supporting the adoption of governance policies, standards and frameworks.
• Partner with data owners, business stakeholders, engineering teams and compliance functions to embed governance controls and best practices.
• Lead and coordinate Data & AI Governance Working Groups across supported business areas.
• Facilitate unit-level Data & AI Councils and governance forums.
• Prepare governance reporting, risk updates, compliance summaries and executive briefings for senior stakeholders.
• Monitor governance maturity, control adoption and compliance against agreed governance metrics.
• Support implementation of governance controls including data ownership, metadata, classification, retention, quality and AI governance requirements.
• Help business units understand and meet obligations relating to data and AI governance regulations and policies.
• Support the development and delivery of governance awareness sessions, training and communications.
• Collaborate with central governance teams to ensure business requirements are reflected within enterprise governance frameworks.
• Track governance risks, issues and remediation activities while driving continuous improvement.
• Support governance decision-making through evidence-based reporting and analysis.
• Build strong relationships with senior stakeholders across BT Group.
• Contribute to the ongoing evolution of BT's Data & AI Governance operating model.

Essential Skills / Experience

• Proven experience leading and implementing Data Governance frameworks within a large enterprise organisation.
• Strong knowledge of Data Governance controls, including Data Ownership, Data Stewardship, Data Quality, Metadata and Data Lineage.
• Experience influencing senior stakeholders and leading Governance Forums, Data Councils or Working Groups to drive governance adoption and compliance.

Desirable Skills / Experience

• Experience working within Telecommunications, Technology, Financial Services or other highly regulated industries.
• Knowledge of AI Governance, Responsible AI principles and emerging AI regulatory requirements.
• Understanding of DORA, regulatory control frameworks or operational resilience requirements.
• Familiarity with BT's Key Control Framework (KCF).
• Experience supporting organisation-wide governance transformation initiatives.
• Knowledge of wholesale, Openreach or telecommunications regulatory obligations.
• Experience delivering governance training, awareness programmes or capability uplift initiatives.
• Understanding of data management tools, governance tooling or metadata platforms.

Important Information

• This role can be based in London, Birmingham or Bristol and follows BT's hybrid working model.

Our Package

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity and adoption leave: 18 weeks' full pay and 8 weeks' half pay
• Discounted EE and BT products, including mobile and broadband
• Market-leading pension scheme: 5% from you and 10% from us
• Holiday purchase scheme