Technical Training & Development Manager

Job Description

Location: Regional
Contract: Permanent Full-Time (flexibility for Part-Time)
Salary: Circa £49,155

At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Who We Are

Our People function plays a vital role in enabling Anglian Water to deliver for over 6 million customers. Within this, the Operational Learning team ensures our operational workforce has the skills, knowledge and confidence to perform at the highest level—safely, efficiently and in line with industry-leading standards.

Working collaboratively across IMRDS and the wider business, we continuously evolve how we train, assess and develop our people—keeping us at the forefront of innovation in the water industry.

What Will You Be Doing as a Technical Training & Development Manager?

This is a technical role focused on ensuring our frontline teams—this role will focus on Leakage operations—are trained, competent and equipped to deliver exceptional performance.

You’ll play a key role in designing and delivering high-quality, innovative training and assessment solutions that support operational excellence, safety and regulatory compliance.

Working closely with operational teams, H&S, water quality, and external partners, you will:

• Deliver and coordinate technical training and assessment for frontline operational teams and partners

• Lead on CABWI LTO unit assessments, ensuring compliance with industry standards

• Develop, review and continuously improve training materials to reflect evolving operational needs and best practice

• Ensure all training supports safe working, environmental protection and water quality standards

• Use feedback and performance data to enhance the learner experience and training effectiveness

• Balance training delivery with operational demands, ensuring minimal disruption to service

• Support the development and implementation of competency frameworks aligned to the Competent Operator Framework

• Contribute to the creation of consistent operating standards, procedures and work instructions

• Work with internal and external stakeholders to introduce new techniques, technologies and training methods

• Explore innovative delivery methods (e.g. digital learning, local skills transfer) to maximise efficiency and engagement

You’ll be at the heart of ensuring our people have the skills they need—not just for today, but for the future of water operations.

What Does It Take to Be a Technical Training & Development Manager?

This role is ideal for someone with strong hands-on operational experience in Leakage who is passionate about developing others and improving how we work:

• Minimum 3 years’ frontline operational experience in Leakage

• Strong understanding of operational processes and field-based activities

• A recognised training/assessor qualification (e.g. TAQA) or willingness to work towards

• Knowledge of relevant industry standards (e.g. CABWI, Competent Operator Framework)

• Health & Safety awareness (IOSH or similar desirable)

• Excellent communication skills—able to translate technical content into clear, engaging training

• Strong organisational skills, able to manage competing priorities and training demands

• IT literate and comfortable using digital learning tools

• Passion for continuous improvement and enhancing learner experience

• Collaborative approach, working effectively with stakeholders across all levels

As a valued employee, you’ll be entitled to:

• Personal private health care

• 25 days annual leave – rising with length of service + bank holidays.

• Flexible working

• Yearly bonus scheme based on company performance.

• Flexible benefits to support your wellbeing and lifestyle.

• Competitive pension scheme - Double Matched Salary Sacrifice Pension Scheme up to 7%

• Generous maternity and paternity package

Inclusion is for Everyone

We are an equal opportunity employer and welcome applications from all backgrounds. We’re committed to creating an inclusive workplace where everyone feels valued, supported and able to thrive.

If you’re an experienced operational professional ready to share your expertise and shape the future capability of our teams—apply today.

Closing Date: 15th June 2026

#loveeverydrop