Senior Technical Analyst

At United Utilities, we are committed to delivering high quality water and wastewater services while protecting the environment and supporting the communities we serve.

We are looking for a talented Senior Technical Analyst to join our Flow & Spill Team within Environmental Performance. Reporting to the Regulatory Operational Performance Manager, this is a pivotal technical role supporting both Wastewater Services and Water Services, helping to deliver environmental regulatory reporting, customer commitments and operational efficiency targets.

Working within a highly collaborative technical team, you will play a key role in monitoring and improving regulatory operational performance across the business. Partnering with colleagues across Environmental Performance, Regulatory Services, Wastewater Services and Water Services, you will provide technical expertise, deliver insightful analysis and help drive performance improvements that directly support our customers and the environment.

The Role

This is a varied role in a fast paced environment where no two days are the same. You'll have the autonomy to take ownership of your work, manage competing priorities and make a meaningful impact on environmental and regulatory performance.

While you'll have the freedom to lead on your own initiatives and decisions, you'll never be far from support. You'll join an experienced and collaborative team of Technical Analysts, Senior Technical Analysts and Regulatory Operational Performance Managers, backed by a wealth of expertise from colleagues across United Utilities. It's an environment where knowledge is shared openly, ideas are welcomed and you'll have plenty of opportunities to learn, develop and grow.

Working closely with operational teams, you'll identify risks, improve performance and support compliance across a complex regulatory environment. The role calls for a proactive mindset, sound judgement and the ability to balance reactive operational demands with critical reporting and performance commitments.

As regulations evolve, you'll play an important role in identifying opportunities for improvement, championing new approaches and helping to strengthen environmental and operational performance across the business.

This role is ideal for someone who enjoys solving complex challenges, turning technical information into meaningful insights and influencing positive change across operational teams.

Key Responsibilities

• Coach and support Technical Analysts, helping to develop capability, share technical expertise and maintain high standards across the team.
• Take ownership of actions and outputs that support regional regulatory operational performance, using insight and analysis to identify risks, drive improvements and strengthen compliance.
• Lead continuous improvement initiatives and innovative ways of working that enhance operational performance, efficiency and regulatory outcomes.
• Develop and deliver briefing materials on operational best practice and regulatory performance, providing technical guidance and support to operational field teams to improve understanding and performance.
• Support the preparation of technical information and supporting documentation for business planning activities, price reviews and other regulatory submissions.
• Build strong relationships with Network Managers, operational colleagues and external stakeholders, including the Environment Agency, Ofwat and other water companies, helping to ensure regulatory excellence while driving continuous improvement.

Skills & Experience

• A good operational understanding of environmental permits and the wider regulatory environment.
• A continuous improvement mindset and a willingness to embrace change and innovation.

• Operational knowledge of water and wastewater processes or networks, alongside an understanding of Water and Wastewater ODIs and key measures of success.

Why This Role

This is an opportunity to take on a highly visible technical role at the heart of environmental and regulatory performance within United Utilities.

You'll work alongside experienced specialists, operational leaders and industry stakeholders, helping to shape decisions that strengthen compliance, improve performance and deliver better outcomes for customers and the environment.

Benefits:

• 26 days’ annual leave, rising by one day for each completed holiday year (served up to a maximum of 30days) plus 8 bank holidays
• Competitive pension with up to 14% employer contribution and life cover
• Up to 7.5% performance‑related bonus and recognition awards
• Company‑funded healthcare plan
• Access to Best Doctors, Salary Finance and Wealth at Work
• EVolve car scheme and ShareBuy scheme
• Employee Assistance Programme and mental health first aiders
• MORE Choices flexible benefits
• Enhanced parental leave

If you're looking for a role where your technical expertise can make a genuine impact and where you'll have the opportunity to influence how one of the UK's largest water companies delivers environmental excellence, we'd love to hear from you.