Water Network Technician (Shifts)

Salary - 40232
Work Type - Onsite
Job Location - Fazakerley Wastewater Treatment Works, Stonesbridge Lane, Fazakerley, Liverpool, L10 5HA
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose

As a Water Network Technician you will support the day to day operation and maintenance of Clean Water Network and assets to ensure United Utilities (UU) Wholesale delivers its operational objectives.

What You Will Be Doing:

• Inspect and maintain a wide range of water network assets (e.g., reservoirs, pumping stations, trunk mains, valves, and pressure systems) to ensure operational performance.
• Identify asset optimisation opportunities and carry out network improvements, investigations, rezoning, and pressure management activities.
• Manage asset condition, verification, and maintenance tasks, including valve checks, reservoir operations (refill/drop tests), flushing, and pump/generator operation.
• Ensure compliance with health & safety standards, including PPE, confined space work, risk assessments, audits, and contractor sign-off.
• Support network reliability by handling incidents, investigating pressures/flows, detecting illegal connections, restoring supply, and installing monitoring equipment (e.g., loggers).

What We Are Looking For:

• GCSE grade C or above, City and Guilds, or ability to demonstrate technical and customer skills
• Demonstrable water network technical experience, including leakage detection and repair
• Excellent communication and interpersonal skills
• Effective influencing and negotiation skills
• Strong customer service focus and be able to resolve customer issues
• Ability to work alone as well as effectively as part of a team
• A good level of competency in the use of relevant IT packages
• Previous experience of working in an operational environment
• Previous experience of working within water networks

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.