Join Airbus Africa and Middle East FZE as a Key Account Manager in Abu Dhabi, United Arab Emirates. In this permanent, full-timeprofessional role, you will lead governmental accounts, major campaigns, and business development across the Middle East and Africa, requiring fluent English and frequent travel.
Requirements
More than 5 years of governmental/military marketing and sales experience including the Middle East
Expatriation experience in the Middle East or Africa
Degree in Business or Engineering
Solid aeronautical knowledge
Fluent in English; French and/or Arabic are considered a plus
Ability to travel around 50% of the time
Skills & Responsibilities
Sales and Business Development: Manage bids, campaigns, prospects, and market share growth in line with regional strategies.
Contract Negotiation: Lead contract negotiations, amendments, and pricing strategies in line with received mandates.
Customer Relations: Maintain close customer relationships, secure customer satisfaction, and manage support services activities.
Compliance and Operations: Apply export control, E&C activities, HRDD, SCP, KYC, and G&H processes while managing CRM data accuracy.
Potential transition routes: People from defense sales or aerospace account management roles may bring strong negotiation and aeronautical knowledge, alongside meeting the required business or engineering degree and military sales background.
Job description
Job Description:
Based in Abu Dhabi, The The Key Account Manager will integrate the EBM team and will report to the Airbus Helicopters Head Of Sales Middle - East.
This position of KAM is designated for a confirmed Sales Manager/Key Account Manager who will manage governmental accounts and major campaigns in countries of the region including the UAE. As confirmed KAM, he/she will have to demonstrate a solid background in governmental and military business in Middle- East and/or Africa including aeronautical knowledge.
Ownership of the account means leadership within the company for all activities from business development, to sales, to support. So, he/she will:
Manage all bids and campaigns internally and towards his customers
Negotiate contract and any contractual changes, amendments with the customers
Develop Airbus Helicopters market share and identify prospects and opportunities in line with the regional strategy
For his accounts, The Key Account Manager is responsible for commercial interests, customer relations and campaigns on behalf of Airbus Helicopters.
His/He main responsibilities are :
Maintain knowledge of competitors’ products and sales activities
Manage the preparation of most competitive offers for the customers coordinating with the other AH/AHD departments based on robust capture plan, clear sales strategy including argued winning price and drivers to customer satisfaction
Manage all bids and campaigns towards the customers
Identify local Offsets or Industrial Participation demands, needs or as enablers.
Lead the contract negotiation in line with the received mandate
Apply commercial, pricing and distribution policy and processes
Develop Airbus Helicopters market share and identify prospects and opportunities in line with the regional strategy
Develop and submit to the Head of Sales accurate forecast, for the assigned accounts when applicable Responsible for the accuracy and currency
of data in CRM tools
Follow up customers activities and secure customers satisfaction by ensuring close customer relationship
Lead the customer interface for all support and services activities in collaboration with the CSM
Manage overdues with customer and ensure timely payments
Manage all E&C activities and apply the associated processes (HRDD/SCP/KYC/G&H...) with these accounts
Ensure the Export Control process is properly applied
Maintain knowledge of competitors’ products and sales activities
Required Education Background, Skills and Experience
- More than 5 years in governmental/military marketing and sales experience including Middle-East
- Expatriation experience in middle-East or Africa
- Ability to travel (around 50% of the time) to potential high and extrem risk countries
- Solid Aeronautical Knowledge
- Degree in Business or Engineering
- Fluent in English
- French and/or Arabic are considered a plus
- Strong relationship building, networking, negotiating, interpersonal and communication skills;
- High degree of initiative, credibility, independence, integrity, confidentiality and trust
- Autonomy, planning capability with pro-active mindset and creatives ideas
- Team spirit
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
