Senior UI Product Designer

Job Description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.

Role Purpose / Business Unit:

Design for Millions. Innovate with Purpose. Lead with Impact.
Vodacom Financial Services is on a mission to reimagine how millions of South Africans interact with money—simpler, smarter, and more human. We’re building the Vodapay Super App, and we’re looking for top UI design talent to help shape the future of financial experiences.
If you’re a craft-driven, strategic thinker who’s obsessed with creating beautiful, intuitive digital experiences, this is your opportunity to lead at scale and design products that truly matter

Your responsibilities will include:

• Shape the face of Vodapay: Own the look, feel, and interaction of key journeys in one of Africa’s fastest-growing fintech platforms.
• Lead with design excellence: Guide the visual language, set UI standards, and push innovation in a fast-paced, mobile-first environment.
• Collaborate to create: Work cross-functionally with UX, product, tech, marketing, and research teams to bring game-changing features to life.
• Prototype, test, and iterate: Use research and testing to validate your designs and solve real user problems.
• Mentor and inspire: Help level up the craft of designers around you through guidance, critique, and sharing best practices.

What We’re Looking For

• A visionary designer with at least 5–8 years of UI or product design experience, ideally in fintech, ecommerce, or super app environments.
• A strong, polished portfolio that shows mobile-first, high-impact work and your thinking behind the pixels.
• Deep understanding of user-centred design, visual hierarchy, motion, accessibility, and interface patterns.
• Proficiency in Figma, Adobe XD, Blender or similar tools, and basic awareness of HTML/CSS.
• Experience working hand-in-hand with developers, UX researchers, and product managers.

Key accountabilities and decision ownership

• User Experience Strategy and execution
  • Execute on overall User Experience strategy and obtain organisational buy-in
  • Drive delivery of projects to achieve User Experience business objectives.
• UX and UI design
  • Follow the user centered design approach in designing journeys across all digital channels
  • Execute all visual design stages from concept to final hand-off with a mobile-first focus
  • Establish and promote visual design guidelines, best practices and standards within a broader cross functional team
  • Collaborate with team and work directly with developers to implement final design
• User testing and research
  • Conduct user testing on new and existing journeys
  • Understand our customers’ needs through interviews and other research techniques. Use these insights to validate product concepts and inform design decisions
• Channel strategy
  • Design the future state of all digital channels with an omni-channel approach
  • Conduct competitor reviews and research to inform strategy
  • Performance Tracking & Improvement
  • Continuous monitoring of performance across the website
  • Use these insights to inform design improvements

The ideal candidate for this role will have:

• Matric is essential
• 3 - year Degree/Diploma in one or more of these disciplines:
  • Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
  • Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.
  • Masters in Psychology, Social Sciences advantageous
• Minimum of 5 years industry experience essential in the following:
  • User-centred design, interaction design, information architecture, or similar.
  • Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
  • User Research Techniques and disciplines such as usability testing and contextual inquiries.
  • User interface and visual design. Wireframes and Prototyping of user interfaces (using tools such as Sketch [preferred], Axure, Adobe Creative Suite, Zeplin…)
  • Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.

OR

• Matric is essential
• Short courses in one of the following disciplines
• Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
• Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.
• Minimum of 8 years industry experience essential in the following:
  • User-centred design, interaction design, information architecture, or similar.
  • Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
  • User Research Techniques and disciplines such as usability testing and contextual inquiries.
  • User interface and visual design. Wireframes and Prototyping of user interfaces (using tools such as Sketch [preferred], Axure, Adobe Creative Suite, Zeplin…)
  • Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.
    

Core Competencies, Knowledge and Experience:

• Experience working in a collaborative team and working directly with developers for implementation of designs
• Excellent communication (presentation and interpersonal skills
• Proven UI Design experience through a comprehensive portfolio
• Abreast with latest UI trends, techniques, and technologies
• Research
• Analytical
• Interpersonal
• Facilitation
• Planning and Organising
• Attention to detail
• Energetic
  

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 27 May 2025.

The base location for this role is Vodacom Century City

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.