Senior Admin Assistant

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Role Purpose

Provide full administrative and secretarial support to the HOD & department to ensure the smooth management of his day-to-day affairs, and most effective use of his time. Handle sensitive and complex issues in a professional and objective manner.

Key Accountabilities

• Manage HOD’s agenda, assessing priority of appointments and reallocation as necessary.
• Manage HOD’s travel arrangements (including visas/accommodation).
• Process HOD’s correspondence, ensuring that incoming correspondence is dealt with by the Director/or on behalf of the Director, or other staff as appropriate.
• Maintain HOD’s office systems, including data management and filing.
• Maintain records of HOD’s contacts., enquiries and requests, and deal with them when appropriate.
• Assist HOD’s in researching and following up with action on matters which fall within the HOD’s responsibility – chasing responses, triggering follow-up action.
• Organise meetings and ensure that HOD is well prepared for those meetings, preparing agendas, pre-meeting briefings and meeting papers.
• Supervise all Trust incoming/outgoing mail.
• Perform any other duties as may reasonably be required by the HOD

Core Competencies

• Minimum 3+ years of experience in a relevant role supporting senior management level.
• Ability to deal with sensitive information with discretion and to maintain confidentiality.
• Exceptional interpersonal and communication skills, to enable professional interaction with a wide range of contacts, both internal and external
• Excellent attention to detail, with the ability to maintain a high level of accuracy.
• A flexible, pro-active approach to work including the ability to prioritise and re-prioritise.
• Good organization, time management and scheduling skills
• Strong communication skills
• Ability to multitask

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.