
HR Transformation Functional Lead - VOIS
Job Description
Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
About this Role
We are seeking an HR Functional Lead to play a pivotal part in driving the VOIS EVO Delivery transformation agenda. This role ensures alignment between strategic objectives and execution while enabling world‑class delivery of HR solutions across Group, VOIS, and Local Markets. The position involves leading strategic initiatives, creating value-driven roadmaps, supporting Agile and SAFe governance, and collaborating with senior stakeholders to deliver sustainable business benefits.
What you will do
- Support delivery of all initiatives—from identification through closure—across strategy development, M&A, divestitures, and company code changes.
- Maintain visibility of enhancements and operational challenges impacting HR processes and business performance.
- Apply the most effective delivery frameworks across Agile, Waterfall, Lean, and SAFe models.
- Influence key initiatives by developing transformation strategies, designing operating models, and embedding new ways of working.
- Promote an Agile mindset while integrating Lean Portfolio Management principles.
- Provide oversight to LPM teams, ensuring continuous improvement of portfolio-level practices.
- Ensure complete transformation documentation, including D03, D07, and other required artifacts.
- Collect market requirements to drive standardisation and minimise deviation from global templates.
- Ensure privacy-by-design within all process and solution implementations.
- Lead by example to foster pace, energy, and collaboration within the team.
- Govern EPIC artefacts and participate in SAFe portfolio-level governance.
- Assess and report delivery health with objectivity and accuracy.
- Build and review business cases, link benefits to investment requests, and support value-based decision-making.
- Identify risks, opportunities, and interdependencies while coordinating mitigation with relevant stakeholders.
Who you are
- A collaborative people leader with experience guiding multiple teams across complex environments.
- Skilled in navigating ambiguity and turning complexity into actionable deliverables.
- An analytical thinker with a strong process and design mindset.
- Culturally aware and adaptable to global stakeholder groups.
- Experienced in Agile methodologies, Lean governance, and digital transformation programmes.
- Equipped with 10+ years of business process/technology transformation experience.
- Experienced with HR functional areas (minimum 5 years) and solution/product development (5+ years).
- Knowledgeable in functional architecture, ERP/Cloud systems, and solution ownership.
- Qualified with relevant certifications such as HR Specialist, HR Management, Process Management, HR Technology, SAFe Agilist, and SAFe LPM.
Not a Perfect Fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
Whats in it for you
- Opportunity to lead high-impact, global HR transformation initiatives.
- Exposure to senior leadership across Group, Local Markets, and VOIS.
- A chance to shape the future of HR systems, processes, and portfolio governance.
- A highly collaborative, multicultural environment that fosters innovation.
- Development opportunities across Agile, SAFe, digital transformation, and strategic programme delivery.
What skills you will learn
- Advanced portfolio governance and SAFe Lean Portfolio Management practices.
- Strategic planning and value-based prioritisation of transformation initiatives.
- Design thinking and process simplification skills.
- Cross-functional stakeholder management at senior leadership levels.
- Enhanced knowledge of digital HR technologies, AI, ML, and cloud-based HR solutions.
VOIS Equal Opportunity
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
Join US
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Alert
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
#JDEnhancedByTARA
Follow us on social media and #StayConnected
- LinkedIn: https://www.linkedin.com/company/vois/
- Facebook: https://www.facebook.com/voisglobal
- Instagram: https://www.instagram.com/voisglobal/
- Chat with our employees: https://lnkd.in/dpkrcvR2
Company benefits
Working at Vodafone
Company employees:
Gender diversity (m:f):
Hiring in countries
Albania
Belgium
Czechia
Democratic Republic of the Congo
Denmark
Egypt
France
Germany
Greece
Hungary
India
Ireland
Italy
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