Transformation Programme Lead - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking an individual who will lead complex, cross-functional transformation programmes across multiple markets while ensuring structured execution, governance, and measurable value delivery. The role requires translating strategic objectives into clear roadmaps, supporting end-to-end delivery processes, overseeing project pipelines, facilitating collaboration across regions, managing budgets, preparing executive reports, and embedding continuous improvement and process optimisation across initiatives.

What you will do

Coordinate delivery across agile squads to maintain alignment with milestones and market readiness.Manage interdependencies across workstreams and proactively address risks to sustain programme momentum.Oversee backlog management, sprint planning, and milestone tracking to support timely and high‑quality execution.Serve as the escalation contact for delivery challenges and ensure effective resolutions with transparent communication.Maintain detailed status reports, escalation logs, decision records, and lessons learned, while enabling team development through mentoring and coaching.

Who you are

Experienced in leading complex, multi‑market programmes with distributed teams.Skilled in coordinating agile delivery, backlog oversight, sprint planning, conflict management, and milestone tracking.Capable of acting as the primary escalation point and guiding resolution across diverse stakeholder groups.Competent in maintaining structured reporting, documentation, and continuous improvement practices.Experienced in guiding large and cross‑functional teams to deliver shared outcomes.Proficient in Agile and Waterfall delivery for large‑scale enterprise initiatives.Exposure to consultancy, advisory, or process‑improvement environments.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

Opportunity to lead strategic, multi‑market transformation programmes with enterprise-level impact.Exposure to senior global stakeholders and diverse delivery teams.A platform to apply transformation frameworks and influence how large-scale initiatives are governed and executed.Engagement in strategic planning, process optimisation, and multi‑country collaboration.

What skills you will learn

Expertise in large-scale transformation governance and pipeline management.Enhanced agile leadership capabilities, including multi‑squad coordination and dependency management.Strategic planning skills, including roadmap creation, risk analysis, and benefits tracking.Advanced cross-functional communication and executive reporting competencies.Capability to guide teams through continuous improvement, coaching, and structured learning cycles.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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