Senior Employee Relations Partner - Case Management - 12 month FTC

Job Description

Are you passionate about shaping a positive workplace culture? Join us as a key collaborator in employee relations for a 12 month FTC! In this role, you’ll partner with divisional people lead to harness case management data, uncovering valuable trends and insights that can transform our approach.

You’ll be the creative force behind impactful recommendations and the architect of tailored interventions designed to meet our divisions’ unique needs. Collaborating with other Centres of Excellence (COEs), you’ll maximise support and resources to amplify our efforts and ensure a unified approach.

As the go-to expert for managing the full spectrum of employee relations cases—disciplinary actions, grievances, sickness absence, performance issues, early conciliation, and employment tribunals—you’ll guide Line Managers with precise, timely advice. Your keen attention to detail will ensure we maintain compliance with policies and procedures while fostering a supportive and thriving workplace. If you're ready to make a meaningful difference and cultivate a vibrant work environment, we want to hear from you!

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, impactful teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer, and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Proven experience managing a diverse range of employee relations cases.
• Background in people partnering role, demonstrating effective collaboration.
• Ability to thrive in a fast-paced environment while balancing competing priorities.
• Strong problem-solving skills with a track record of driving issues to resolution.
• Excellent relationship-building abilities, with a curiosity about influencing others.
• Confidence in challenging the status quo while maintaining high integrity.

The other stuff we are looking for

We'd also love you to bring;

• The ability to understand and share the feelings of others, fostering a supportive environment for employees and Line Managers alike.
• A flexible approach that allows for quick adjustments to change circumstances and priorities, ensuring effective management.
• Strong verbal and written communication skills, enabling clear and concise sharing of insights, recommendations, and case updates.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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