< Back to search

Virgin Media O2 • Reading

Senior Contract Manager

Employment type:  Full time

4 days/week at home

A little flex time

Apply now

Job Description

Be a Pioneer in Wholesale Fixed Business at Virgin Media O2!

Ready to dive into a whirlwind of expansion? Our division is levelling up to redefine how we maximise VMO2’s fixed network assets with ISP partners offering direct-to-consumer services.Join us on this wild ride as we sculpt the future of our Contract Management team. With new capabilities sprouting up, there's room for growth galore – including the potential for more direct reports.

Your mission, should you choose to accept it, is to be the contract guru guiding us through every twist and turn. From inception to exit, you'll ensure our customer agreements are rock-solid and optimised for success.Externally, you'll be our customer whisperer, nurturing relationships and steering us toward greatness. And internally, the go-to for all things Wholesale B2B2C agreement-related, keeping our operations running efficiently.

Ready to craft the future of Wholesale Fixed Business? Join us and lets rocket to success!

Who we are

At Virgin Media O2 we're going All In, to remove bias and barriers for our people and our candidates. We're working hard to achieve bold ambitions, to help us better represent the diverse communities we serve across the UK. As an equal opportunities employer, we support and encourage you, to be your authentic self throughout your application journey.

The must haves

In order to be considered, you must have the following experience

  • Legal training/qualification whilst not a perquisite would be an advantage
  • Experience of handling material contracts, managing opportunities and risks through the full contract lifecycle
  • Educated to degree level or equivalent, preferably in a numerate or legal field, demonstrating a high level of comfort with contractual terms
  • An understanding of the Telecoms industry and its products is crucial
  • Ideally, a high-level understanding of fixed network technologies such as DOCSIS and XGSPON, able to communicate confidently across these topics. You are not expected to be a deep technical expert.
  • Proven track record to manage senior partners across a variety of functions and areas of expertise
  • Good communication and presentation skills for developing written documentation, able to distil sophisticated problems into easy to digest information

The other stuff we are looking for

  • Expertise in navigating ambiguity and problem-solving in challenging situations.
  • Ability to thrive under pressure and meet tight deadlines consistently.
  • Dedicated and motivated individual with a strong work ethic.
  • Highly adaptable to change, with a curiosity about embracing new challenges seamlessly.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include three stage interview process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.


Company benefits

Enhanced maternity leave – 26 weeks at full pay
Enhanced paternity leave – 14 weeks at full pay
Adoption leave – 26 weeks at full pay
Shared parental leave
25 days annual leave + bank holidays
Enhanced sick pay
Pregnancy loss leave
Teambuilding days
Open to part time work for some roles
Mental health platform access
Birthday off
Carer’s leave
Meditation space
Faith rooms
In office catering
Volunteer days
Employee discounts
Open to job sharing
Buy or sell annual leave
Cycle to work scheme
Life assurance
Financial coaching
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Working at Virgin Media O2

Company employees


Gender diversity (male:female)


Office locations

Flexible; Primary Locations Hammersmith & Reading

Hiring Countries

United Kingdom

Awards & Achievements

3rd – Large companies

3rd – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
2nd – Large companies

2nd – Large companies

Flexa100 2023

Other jobs you might like