Virgin Media O2 • London

Scrum Master

Employment type:  Full time

4 days/week at home

A little flex time

Job Description

This role is on a 12 month FTC

Working as a Scrum Master, you will support our digital transformation journey to help bring our digital strategy to life. Reporting to one of our chapter leads in the Change Agile Practice, you will support the adoption of Agile across the Digital organisation. You will work hands-on as a Scrum Master, guiding development teams in agile delivery, self-organisation and collaboration, with a focus on continuous improvement. You have deep knowledge of, and experience with, scrum and kanban, as well as other agile/lean methods and scaling models. You will improve and maintain agile health and delivery metrics for your assigned squads. You will work closely with product owners to support business value delivery. You will help team members thrive in a dynamic environment while coaching and supporting the squad.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

  • Ensure that the teams adhere to the agile/scrum practices prescribed by the VM Digital Agile Practice
  • Organize and conduct scrum events, including sprint planning meetings, sprint retrospectives, product demos and daily scrums
  • Coach scrum team members in making appropriate commitments through story selection and task definition
  • Work hands-on with scrum and Kanban teams, supporting and guiding them in ways of working and agile deliveries
  • Liaise with the Product Owner and delivery leads to understand strategic priorities, key business & technical objectives, and product roadmaps

The other stuff we are looking for

We'd also love you to bring;

  • Experience working in a scaled Agile environment.
  • Experience in the telecommunications, broadband or OSS/BSS domains a plus.
  • Familiarity with Agile tools such as Jira, Confluence, Azure DevOps, Miro/Mural, Service Now
  • Stakeholder Management - able to build relationships across a wide variety of audiences and situations
  • Demonstrate excellent analytical, communication, and interpersonal skills

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a 2 stage competency based Interview process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.


Company benefits

Enhanced maternity leave – 26 weeks at full pay
Enhanced paternity leave – 14 weeks at full pay
Adoption leave – 26 weeks at full pay
Shared parental leave
25 days annual leave + bank holidays
Enhanced sick pay
Pregnancy loss leave
Teambuilding days
Open to part time work for some roles
Mental health platform access
Birthday off
Carer’s leave
Meditation space
Faith rooms
In office catering
Volunteer days
Employee discounts
Open to job sharing
Buy or sell annual leave
Cycle to work scheme
Life assurance
Financial coaching
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that most people work flexibly
Employees feel they have complete autonomy over getting their work done

Working at Virgin Media O2

Company employees


Gender diversity (male:female)


Office locations

Flexible; Primary Locations Hammersmith & Reading

Hiring Countries

United Kingdom

Awards & Achievements

3rd – Large companies

3rd – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
2nd – Large companies

2nd – Large companies

Flexa100 2023

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