Insights and Analytics Lead - Fibre Upgrade Program

Job Description

The Fibre Upgrade Programme is one of the UK’s largest and most ambitious infrastructure investments, powered by data‑driven insight and intelligent decision‑making. As the programme accelerates and delivers increasingly complex solutions, the need for high‑quality analytics, trusted data and clear insight has never been greater.

We’re looking for an Insights and Analytics Lead to play a pivotal role in shaping and delivering this capability. You’ll lead the development of forward‑looking insights and analytics aligned to critical business priorities, providing clear intelligence that informs decisions at both operational and strategic levels. Working hands‑on, you’ll drive data analysis, anomaly detection and remediation, data modelling, governance and compelling visualisation, while leading and coordinating activity across the analytics team.

Operating at pace in a high‑profile environment, this role offers the opportunity to deliver immediate impact through interim insight solutions, while also building a robust, self‑service analytics capability for the future. It’s an exciting opportunity for rapid career progression at the heart of a nationally significant programme.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Experienced in team and task management, together with experience of working with (and presenting a data led story to) a range of stakeholders
• Advanced SQL skills including merging, managing, interrogating and extracting data, inc experience with Big Query / GCP
• Proven capability in building intuitive insights, developing and presenting clear data led business impacts
• Strong technical understanding of telecoms fixed networks (HFC, XGS-PON and Fibre roll out programs) and associated network data structures
• Experienced in working with big datasets – transforming and manipulating data, and automating procedures

The other stuff we are looking for

We'd also love you to bring;

• Expertise in Microsoft Excel (VBA beneficial)
• Comprehensive understanding of data management best practices including demonstrated experience with data profiling, sourcing, and cleansing routines

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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