Fixed NW Data Analytics Sr. Specialist

Job Description

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Key Accountabilities & Decision Ownership

• Develop fixed network quality indices and performance measurements for VDSL, gated communities and home wireless customers.
• Maintain VF-EG leadership position in fixed market, drive insights and smart care solutions.
• Develop quality indices and performance measurements for VF-EG fixed networks.
• Develop Insights and Data analytics for fixed core nodes [DNS-PCRF-DPI-BNG
• Develop Insights and Data analytics for fixed access network [CPE-MSAN]
• Develop Fixed Network Smart Care use cases in alignment with the customer care frontline empowerment strategy.
• Fixed Network competitive analysis to maintain VF-EG leadership position in fixed market.

Core Competencies, Knowledge, and Experience

• Minimum 5 years of experience in telecommunication industry mainly fixed domain
• Strong knowledge in fixed networks main elements (Switches, Routers, BNG, Firewall, DPI, DNS, Radius, PCRF)
• Strong knowledge in fixed network CPE parameters, MSAN, VDSL, GPON, ONT, OLT and Home Wireless Technologies
• Good knowledge in Wi-Fi networks design and optimization
• Very good knowledge of IP networks and transport connectivity solutions (XDSL, MW, Fiber, Satellite, etc.)

Must have technical / professional qualifications:

• Bachelor of Science (B.Sc.) in Electrical Communication Engineering
• Exceptionally good knowledge of IP Networks with minimum of CCNA or equivalent certification
• Strong Analytical & Reporting Skills

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.