Spec-Business Transformation

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

As a ServiceNow Developer, you will apply your knowledge of ServiceNow to configure custom workflows and procedures for various internal groups at Verizon to deliver enterprise-wide business processes. You must be an experienced ServiceNow developer and administration. You should maintain the skills and essential knowledge necessary to design, build, and customize applications and services. Working across the platform, this role delivers new functionality and innovative solutions. You will report to the Manager of ServiceNow Application Development.

• Contributing to planning, designing, configuring, testing, implementing, documenting, and maintaining the ServiceNow platform to meet business needs and corporate objectives, staying as close to “out of the box” as possible.

• Evaluating ServiceNow platform performance, debug software problems, and making recommendations for problem resolution.

• Designing and developing new ServiceNow applications, workflows,widgets and services.

• Producing technical artifacts such as design documents, data models, workflow diagrams, test matrices and plans, setup scripts, etc.

• Providing subject matter expertise for areas of the ServiceNow application, and ability to implement modules and other third-party applications used within the environment to ServiceNow for ITSM and operations management.

• Transforming business needs from the customer to tangible items within ServiceNow using platform modules or creating new scoped applications, working within the scrum framework.

• Implementing access control lists to ensure an appropriate least privilege approach to solution design.

• Should have the working experience in Flowdesigner

• Completing detailed documentation for workflows and services implemented within ServiceNow.

You will need to have:

• Bachelor’s degree or four or more years of work experience.

• Four or more years of relevant work experience.

• Four or more years of experience developing large global enterprise ServiceNow instances which includes releases in London or later.

• Experience in development of Global Risk & Compliance(GRC) framework, Service Portal and Reporting module

• Experience working in an Agile/Scrum environment.

Even better if you have:

• ServiceNow Certified Developer.

• Experience solving complex business problems by engineering existing, and new algorithms.

• Ability to customize workflows, code Business Rules and UI Scripts using JavaScript to create applications and configurations on the ServiceNow platform.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.