Senior Key Account Manager - Non TUI Agencies

Job Description

You'll be responsible for managing relationships with key non-TUI agency partners, tour operators, and agency associations, driving revenue growth and ensuring partner satisfaction with our Flight Consolidator products and services.

The role will be published until 1 May 2026. This role can be located at any of our headquarters within the market locations.

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• You'll manage relationships with key non-TUI agency partners, tour operators, and agency associations, taking ownership of revenue and margins for your assigned accounts and target customer groups.
• We'll look to you to develop and implement account-specific strategies, including incentives, to achieve sales targets and maximize growth opportunities within your portfolio.
• You'll identify potential new agency partners by systematically screening the market, generating sales pitches, and building an acquisition funnel that converts leads into consolidator revenue.
• Taking ownership of commercial negotiations with agency partners, you'll secure favorable terms and agreements that balance partner needs with our organizational objectives.
• You'll monitor account performance against targets and KPIs, providing detailed reporting and developing clear account plans with objectives and action steps.
• Working closely with our product teams, you'll ensure partner requirements are addressed, provide market intelligence, and identify opportunities for customized solutions that strengthen our partnerships.

ABOUT YOU

• You have proven experience in key account management or similar commercial roles, preferably within the travel or aviation industry.
• You bring knowledge of flight consolidation or similar aviation commercial roles, with a solid understanding of travel agency business models and operations.
• You possess excellent relationship-building and networking skills, with the ability to establish connections at multiple levels within partner organizations.
• You demonstrate effective negotiation skills and commercial acumen, with the ability to analyze sales data and identify growth opportunities.
• You're a strategic thinker who can develop account-specific plans while maintaining a focus on partner satisfaction and problem resolution.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.