Sales Manager

Job Description

Join TUI Hotels & Resorts as Sales Manager where you will play a crucial role in driving revenue for our lesiure hotel brand – TUI BLUE. You will support the hotel operation by attracting guests and promoting the property amenities and services. You will also be responsible for managing a set of strategic accounts as directed by Director of Sales and develop strategies and detailed account plans while pro-actively driving both existing and new partnerships to meet and exceed targets. This role involves building and maintaining strong relationships with clients, meeting sales goals, and staying abreast of market and competition performance as well as industry trends.

This role is to be based in Hanoi, Vietnam. Due to local regulations, we are only able to consider local applications with the right to work in Vietnam.

ABOUT THE JOB

• To develop a clear understanding of the hotels business strategies to implement hotel’s short, mid and long-term strategy in conjunction with Sales Leader, Revenue Leader, Hotel(s), Hotel General Manager and other stakeholders.
• Identify key markets and potential clients to target for business development / new account acquisition.
• Develop and implement effective sales strategies to drive revenue and achieve sales targets.
• Conduct regular meetings and presentations to showcase the hotel’s offerings.
• Set clear account plans and targets per account and track and measure performance.
• Issuing tactical promotions as and when required in line with the booking windows for each key feeder market.
• Gather actionable data from partners to ensure consistent and continual optimization of strategies and any campaigns.
• Build and maintain strong relationships with existing accounts and develop and strengthen relations with new accounts through increased engagement and interaction.
• Execute and support the operational aspects of business booked: negotiate with clients, issue contracts, prepare correspondence, finalise presentations, sharing internal updates ..etc..
• Support the preparation of revenue budget and annual sales expense budgets including the annual sales activities calendar.
• Regularly evaluate business potential and opportunities in new geographical markets and across new market segments.
• Remain informed on market trends, competitor activities and industry developments.
• Conduct market research to identify new opportunities and stay ahead of the competition.
• Regularly visiting the competition to remain updated and informed. Track and monitor competitor performance.
• Gathering market intelligence, monitoring travel trends locally and internationally to understand shifts in business and adapt sales strategies when relevant.
• Share feedback on competition and market activities: new hotel openings, organisation structures, pricing, tactical promotions, new accounts and partners, existing accounts, and partners etc…
• Collaborate with revenue management teams to optimise pricing strategies and maximise rooms and total hotel revenue.
• Share ideas to drive additional revenue and consider innovative opportunities of product distribution: online systems, websites, networks, partnerships etc.
• Identify opportunities to shift contracting to direct connectivity across the wider TUI Hotels & Resorts portfolio.
• Prepare account forecasts to monitor, analyse and report sales performance against KPIs / targets.
• Attend client, group and team meetings when required both locally and internationally (when relevant)

ABOUT YOU

• Strong verbal and written communication skills. Fluent in English and Vietnamese. Other languages would be desirable.
• Highly experienced in the management of sales, preferably with an international hotel/resort background.
• Computer literate and proficient across Microsoft and other systems.
• The demonstrated ability to source, implement and develop successful commercial sales strategies to meet financial goals.
• A pro-active and result driven individual, ready to aggravate the market and accelerate the brand locally.
• A structured and strong organised individual with the baily to analyse and influence.
• Able to work as part of an international team, to work under pressure and balancing multiple tasks while remaining customer centric.
• Effective negotiating and decision-making skills with a strategic focus.

ABOUT OUR OFFER

• Competitive salary and benefits as standard.
• Insurance provided according to Vietnamese laws plus medical health care according to TUI Group contract of insurance, Annually Medical check-up.
• 16 days annual leave, Public Holidays according to Viet Nam labour law.
• Working in a fast-growing international hotel company within the world’s leading tourism group.
• We promote career development with wide range of international opportunities across our business with an exceptional approach to your learning – access to free learning platforms & language lessons.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

TUI BLUE is the global flagship hotel brand of the TUI Group combining the best aspects of both individual and all-inclusive holidays with outstanding quality and modernity. Our hotel brand stands out from the crowd with first-class locations, regional architecture, an innovative technology concept with a unique blend of local and contemporary cuisine and BLUEf!t® sport and leisure facilities.

TUI is the world’s leading tourism group. The broad portfolio gathered under the Group umbrella consists of strong tour operators, 1,600 travel agencies and leading online portals, five airlines with around 150 aircraft, over 400 hotels, 15 cruise liners and many incoming agencies in all major holiday destinations around the globe. It covers the entire tourism value chain under one roof. This integrated offering enables us to provide our 27 million customers with an unmatched holiday experience in 180 regions.