Commercial Excellence Manager

Job Description

We're looking for a Commercial Excellence Manager to join our team and drive operational excellence across our supply and commercial ecosystem. You'll be the go-to person for strategic projects, process optimisation, and digital enablement – helping us deliver consistent, high-quality outcomes across all our regions.

The role will be published until the 19th of March.

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation

ABOUT THE JOB

• You'll implement and oversee processes by setting up coherent and effective models across Sales & Marketing, Product Management, Digital Product & Tech, and Operations, with a focus on our Sun & Beach business.
• Setting up consistent internal frameworks and toolkits will be key, supporting our regional supply teams and product management teams with their daily contracting routine.
• You'll actively search for solutions to standardise and improve ways of working, create efficiencies, and enhance communication flows across the organisation.
• As the first point of reference for several strategic projects, you'll attend meetings, steer workstreams, and advocate for the Commercial team while ensuring Supply and Product Management needs are considered.
• Your capability of building strong, long-term relationships with internal stakeholders will be crucial as you implement solutions that facilitate further automation and connectivity.
• Supporting compliance activities across Animal Welfare, Health & Safety, and audit will be part of your remit, maintaining documentation and ensuring all targets are met.

ABOUT YOU

• You have proven experience working with multinational colleagues and gaining buy-in from a range of stakeholders across different seniority levels and roles.
• Your hands-on approach and 'right first time' mentality means you work well under your own initiative and under pressure.
• With excellent verbal and written skills, you can adapt your communication style according to your audience and maintain clear, effective dialogue.
• You bring a customer-focused mindset with the ability to analyse and act upon a variety of customer insights to drive improvements.
• Fluency in English is essential, and additional language skills are preferred to support our diverse, international teams.
• You're willing to travel as per business requirements to collaborate with teams across our global operations.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.