TrueLayer • London, United Kingdom

Payment Partnerships Manager

4 days/week at home

Fully flexible hours

Dog friendly

Apply now

Job Description

Who we are:

At TrueLayer, we’re creating a payments network that better connects banks, businesses and everybody. And we’re going big. We’re taking on cards with a payment method that’s actually designed for the online, on-demand world we live in. Removing friction from the most crucial part of commerce: the payment.

To date, we’ve raised $270 million from world-renowned investors including Stripe, Tiger Global, Addition and Tencent. We’ve got offices in London, Milan and Dublin. And we’re trusted by industry leaders like Coinbase, Revolut and William Hill… though we’re not stopping here.

We’re on a mission to change the way the world pays, invests, shops and saves. To transform how people approach payments. To build a brand that redefines an entire industry — and we’d like your help to get us there. So what do you say?


Reporting to the VP of Financial Services & Payment Partnerships, we are looking for a dynamic sales professional, experienced in partnership building and relationship management with Payment Companies. The Partnerships Manager will build an ecosystem of partnerships with but not limited to SAAS platforms, payment service providers, digital agencies and eCommerce platforms that assist in evolving our products. This is a commercial role focused on growing our new business revenues through high-impact distribution deals.

The Payment Partnerships team at TrueLayer accelerates the growth and innovation at TrueLayer by developing strategic partnerships to expand its geographic and product offering through distributors and resellers like Platforms, PSPs and digital Agencies. In this role, you’ll work closely with Legal, Product and Commercial teams to identify new strategic partnership opportunities and improve internal processes to enforce the stance of Partnerships being a key driver for revenue. You will be the conduit between the brands we partner with and various stakeholders at TrueLayer - including Product, Engineering, Legal, Compliance, Finance, Marketing and Sales. The role requires significant cross-functional collaboration, a highly strategic mindset, and an ability to build deep external relationships. You are no stranger to long, complex deals and can effectively operate under uncertainty and high-stakes situations.

This is an exciting role for someone with both payments and eCommerce or SAAS experience who wants to have an impact on the future of TrueLayer, and directly impact our global expansion and commercial strategy.

As a Payment Partnerships Manager, you will:

  • Source and develop deep relationships with commercial partners (Platforms, PSPs and digital agencies), exploring joint commercial opportunities and marketing efforts - which can lead to new merchants and growing revenues;
  • Lead contract negotiations and deliver bilateral commercial and legal agreements;
  • Maintain our existing partnerships and actively engage with our key partners;
  • Serve as subject matter expert in your market(s) to contribute to setting the integration roadmap and strategy
  • Work with our Product and Sales Integration teams to understand the technical complexity of your proposed deals;
  • Directly contribute to the product roadmap with internal and external stakeholders;

About you:

  • Proven experience in a commercial (+ for Partnerships) role either selling to globally focused SAAS solutions and PSPs and working at a major tech organisation (either a PSP or a SAAS company)
  • Knows how best to work with tier 1 partners, and ideally has good relationships with key PSPs or Platforms already in place
  • Experience with long and complex deal cycles
  • Good understanding of the payments space
  • World-class presentation and relationship-building skills
  • Can build compelling pitches and narratives to get buy-in
  • Proficient in building business cases and pricing proposals
  • Able to manage multiple cross-functional stakeholders internally and externally, both technical and non-technical

We would be particularly excited if you have:

  • Existing experience as a leader in early-stage startups and small teams;

Don’t meet all the requirements?

Multiple studies have shown that women and people of underrepresented groups are sometimes less likely to apply to jobs unless they meet every single requirement. At Truelayer, we are committed to building a diverse workforce, so if you are excited about this role and have the essential skills, but not the entire checklist - we’d still love to hear from you!


What you can expect from us:

  • Meaningful equity in the company 💰
  • Flexible hours and hybrid working — work from home 🏡 3 days a week and our incredible offices 2 days a week in London 🇬🇧Milan 🇮🇹 and Dublin 🇮🇪
  • Need to collect the kids from childcare? Love a workout in the gym first thing? No worries, we trust you to do your best work within our hybrid framework 🧘
  • A one-off remote-working budget to help you set up your home office 💺
  • 24 days holiday as standard ✈️ with flexible bank holidays, so you can take those days whenever you like 🌍
  • 12 fully-paid wellbeing days a year and your birthday off (on top of the holiday allowance) 🕊️
  • 2 volunteering days to support causes important to you
  • 90 day ‘work from abroad’ policy 👩‍💻☀️
  • Generous parental leave, above and beyond statutory requirements and with no minimum tenure 👪
  • Competitive pension contribution at 4% & 4% 🧓
  • Private health insurance from the day you start 🧑‍⚕️
  • Membership of mental wellbeing platform Spill and premium Calm subscription
  • A £1000 budget to spend on learning & development each year 📚
  • Free lunch from Just Eat 🥙 (If you choose to work from the office on Tuesdays, Wednesdays and Thursdays)

At TrueLayer, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. We strongly encourage applications from underrepresented groups (e.g. people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from all socio-economic backgrounds). If you’d like to discuss alternative working patterns, please let us know.

We will always aim to make appropriate adjustments to ensure we are fully inclusive to people with different needs during our interview process. So if you need us to make any adjustments to suit your individual needs please let us know - we’ll be happy to support you.

Company benefits

Open to part-time employees
Open to compressed hours
Enhanced maternity leave – above and beyond statutory requirements and with no minimum tenure
Enhanced paternity leave
Adoption leave
Work from anywhere scheme – max. 90 days a year as part of our hybrid work policy
24 days annual leave + bank holidays
Work from home allowance
Co-working space allowance
Pregnancy loss leave
Teambuilding days
Membership of mental wellbeing platform
Private health insurance from the day you start
12 fully-paid wellbeing days a year (on top of the holiday allowance)
£1,000 to spend on learning & development each year
Open up allowance - A £500/ quarter budget to visit colleagues and work from our offices in other countries
Employees are somewhat happy with their working location freedom
Employees are largely happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel flexible working is supported for some people
Employees feel that they can mostly manage how they get their own work done

Working at TrueLayer

Company employees


Gender diversity (male:female)


Office locations

UK, Italy, Ireland

Funding levels


Hiring Countries

United Kingdom

Awards & Achievements

Finance & Insurance

Finance & Insurance

Industry awards 2023
Most flexible companies

Most flexible companies

Flexa100 2023
Finance & Insurance

Finance & Insurance

Industry awards 2022

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