tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.
WHY WE THINK YOU WILL LOVE THIS ROLE
The Senior Director, Technology Strategy & Portfolio Management leads enterprise technology governance, delivery coordination through program and project management, and technology vendor oversight to ensure disciplined execution, operational alignment, and visibility across the enterprise technology organization.
This leader will report to the CIO and partners with senior leadership to lead cross-functional enterprise technology initiatives, drive digital transformation, support security initiatives and align IT strategy with overall business and financial objectives. The role sets long-term planning frameworks, optimizes enterprise technology operations, and ensures the seamless integration of emerging enterprise solutions across the organization. It also identifies opportunities for process improvement, manages budgets and resource allocation for the corporate technology department, and mentors PMO and VMO teams to foster a culture of excellence and accountability.
What you will own:
Strategic Leadership
Align technology investments with organizational strategy, developing budgets and program roadmaps in partnership with finance and business leaders
Establish and maintain governance frameworks for technology programs to ensure alignment and accountability
Define and execute the Technology PMO vision, mission, and strategy in support of enterprise goals
Prioritize initiatives based on strategic impact, resource availability, and business need
Governance & Portfolio
Lead technology governance processes to drive alignment, transparency, and decision-making.
Oversee Corporate Technology portfolio health, reporting, and investment visibility.
Govern intake, prioritization, and resource alignment across technology initiatives.
Drive executive and steering committee governance, including reporting and decision support.
Vendor Governance
Oversee strategic vendor performance, accountability, and service delivery.
Govern vendor SLAs, contracts, and compliance with operational commitments.
Lead resolution of critical vendor escalations and risks.
Chair vendor operational and performance reviews to drive continuous improvement.
Delivery Coordination / PMO
Establish and maintain project delivery standards, governance, and operating rhythms.
Oversee cross-functional dependencies, risks, and execution alignment across initiatives.
Ensure operational readiness and successful transition of technology capabilities into production.
Coordinate enterprise technology change portfolios and delivery calendars with Infrastructure & Operations.
Executive Operations Support
Provide executive-level KPI, dashboard, and portfolio reporting.
Enable leadership team effectiveness through meeting governance and strategic planning support.
Drive visibility and management of key risks, issues, and escalations.
Oversee investment tracking, prioritization, and portfolio-level decision support.
Stakeholder Engagement
Partner with C-suite executives, department heads, and cross-functional teams to align technology initiatives with business strategy
Serve as the primary point of contact for business leadership on program status, risks, and issue resolution
Resource & Capacity Management
Allocate and manage resources across the portfolio to optimize efficiency and delivery
Identify and address skill gaps within the program and vendor management teams
Build a culture of deep business alignment, accountability for outcomes, and continuous improvement
Risk Management & Quality Assurance
Proactively identify, assess, and mitigate risks across technology programs
Establish metrics and KPIs to measure program success and drive continuous improvement
Team Leadership
Build, mentor, and lead a high-performing PMO and vendor management team
Foster a culture of collaboration, innovation, and accountability
Process Improvement
Continuously refine methodologies, tools, and processes to improve delivery efficiency and effectiveness
Promote adoption of industry best practices and emerging trends in technology management
WHAT YOU WILL BRING TO THE ORGANIZATION
10+ years of progressive experience in technology management, including 10+ years leading enterprise governance, PMO (technical and functional), and vendor management functions
Demonstrated ownership of a technology portfolio, including intake, prioritization, and executive-level portfolio reporting
Proven experience managing technology vendors: performance management, SLA and contract oversight, and escalation resolution
Track record establishing project management standards and coordinating cross-functional delivery dependencies at enterprise scale
Experience partnering directly with C-level stakeholders and preparing steering committee and executive materials
Strong financial acumen, including budget ownership and resource allocation for a technology function
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent professional experience; Master's degree preferred
Proven track record managing large-scale, complex technology programs in a global, fast-paced environment
Budget ownership of up to $20M across global and business-line technology spend
Strong understanding of technology development lifecycles and methodologies (Agile, Waterfall, hybrid) and delivery tools (e.g., Jira, Microsoft Project)
Exceptional leadership, communication, and interpersonal skills, with demonstrated ability to influence stakeholders at all levels
Excellent time management and organizational skills
PMP, PgMP, or equivalent program management certification
SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE
Strategic thinking and planning
Strong analytical and problem-solving skills, leveraging data to inform decisions and drive program success
Ability to manage multiple priorities in a fast-paced environment
Ability to foster innovation, encouraging teams to think creatively and challenge the status quo
Change management expertise
Commitment to diversity, equity, and inclusion
And we’d love you to…
Understands technology operations deeply
Challenges leaders diplomatically
Thinks in enterprise priorities—not project silos
Any of the following would be a plus
Familiarity with infrastructure and operations change and release calendars
Agile certifications (e.g., SAFe, CSM)
Experience leading through change management and organizational transformation
AI experience
Starting Salary between: $200,000-$240,000
TOTAL REWARDS
Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:
Our commitment to rewarding results
Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success
There's more ...
Generous medical, dental, vision and other great benefits
Paid parental and medical leave programs
401(k) with a company match component and profit sharing
15 days of paid time off plus company holidays
Hybrid work model
Tuition reimbursement and student loan repayment assistance
Inclusive employee resource groups
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
RECRUITING AGENCIES
tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.
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