Senior Programme Manager

We are looking for an experienced Senior Programme Manager to lead the successful delivery of complex, cross-functional programmes that support Tesco Mobile Ireland's strategic objectives. Reporting to the Head of Business Operations, you will provide leadership across multiple initiatives, ensuring programmes are delivered on time, within budget, and to the highest quality standards.

As a Senior Programme Manager, you will drive programme governance, stakeholder engagement, risk management, and operational readiness while ensuring business outcomes are achieved. You will also play a key role in establishing and embedding robust Standard Operating Procedures (SOPs), driving continuous improvement and ensuring operational excellence across the business.�

This is an exciting opportunity for a highly motivated programme professional who thrives in a fast-paced environment and enjoys delivering meaningful change that improves customer, colleague, and business outcomes.

• Leading the delivery of complex strategic programmes across multiple business functions.
• Defining programme objectives, scope, success measures, roadmaps, and delivery milestones.�
• Establishing effective governance frameworks and ensuring programmes remain aligned with business priorities.�
• Managing programme budgets, resources, risks, dependencies, and change controls.�
• Building strong relationships with senior stakeholders, delivery teams, and external partners.�
• Driving the development, implementation, governance, and continuous improvement of Standard Operating Procedures (SOPs).�
• Ensuring new processes and operational changes are fully documented, approved, and successfully embedded into the business.�
• Identifying opportunities to improve operational efficiency, quality, compliance, and customer outcomes.�
• Leading governance forums, steering committees, and executive reporting activities.�
• Working collaboratively with Technology, Digital, Customer Operations, Finance, Legal, Compliance, Commercial, and Cyber Security teams to deliver successful outcomes.
• Ensuring programmes meet all regulatory, governance, and audit requirements.�
• Tracking benefits realisation and measuring programme performance against agreed objectives

• Significant experience managing large-scale programmes within telecommunications, technology, digital transformation, or similarly complex environments.�
• Proven experience delivering strategic change and business transformation initiatives.�
• Strong programme governance, risk management, change management, and stakeholder management expertise.�
• Experience developing and managing SOPs, process frameworks, and operational controls.
• Excellent analytical, planning, problem-solving, and decision-making skills.�
• Strong communication and influencing skills, with the ability to engage and challenge senior stakeholders.�
• Experience managing third-party suppliers and delivery partners.�
• A degree-level qualification or equivalent professional experience.�
• A recognised Programme Management qualification such as MSP, PMP, PRINCE2 Practitioner, AgilePM, or equivalent.�
• A passion for continuous improvement and delivering sustainable business outcomes.

At Tesco, our vision is to become every customer�s favourite way to shop, whether they are at home or on the move. Our core purpose is to serve our customers, communities, and the planet a little better every day.

At Tesco, we pride ourselves on having an inclusive culture where everyone can truly be themselves. This is embedded in our values: we treat people how they want to be treated. We celebrate diversity and recognize the value and opportunity it brings, ensuring our colleagues feel they can be themselves at work and are supported to be at their best.

We have embraced a blended working week, combining office and remote working. Our offices remain places for connection, collaboration, and innovation. We are committed to building an inclusive workplace that celebrates the cultures, personalities, and preferences of our colleagues, who in turn help build our business's success and reflect the diversity of the communities we serve. Our stores are welcoming places for everyone, with colleagues trained to support those with visible or hidden disabilities through the Sunflower Lanyard programme.

As a large business with diverse roles and flexible working patterns, Tesco can find something that suits you. We celebrate diversity and welcome everyone. Our inclusive recruitment process ensures candidates can thrive and request any necessary adjustments. For more information on accessibility support, visit Tesco Careers Accessibility.

If you need additional support, please email tescoireland.recruitment@tesco.ie. This will help us understand how we can best support you through the recruitment process.