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Highlights

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

CULTURE.COLLABORATIVE_TEAM

Collaborative & team-orientated

CULTURE

Culture

dunnhumby

The science of serving every customer. Together. At scale.

dunnhumby helps businesses grow through faster, better decision making, as the essential intelligence layer connecting the world’s leading retailers and brands.

Sitting at the intersection of loyalty, media, and category management, dunnhumby helps to navigate complex and competing priorities. Combining AI-enabled science, software, trusted advice and 35+ years of dedicated retail experience, dunnhumby is recognised as a leader in connecting customer insight and action to build loyalty, drive performance, and deliver results that last.

With offices in locations across Europe, Asia, Africa, and the Americas, dunnhumby works with brands including Tesco, Coca-Cola, Meijer, Procter & Gamble and many others to make smarter decisions today and tomorrow.

What dunnhumby offers their employees

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Alternative working patterns

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Open to part time work for some roles

Open to job sharing

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Flexibility

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Hybrid working (with some weekly office time)

Core hours 11–3

3 office days / week

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Great office

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On-site gym

On-site personal trainer

On-site massages

On-site wellness room

On-site wellness services

On-site yoga classes

On-site barista

On-site catering

Modern office

Private booths

Collaboration spaces

Ergonomic workstations

Bike parking

On-site shower

Book swaps

Meditation space

Our Diversity, Equity & Inclusion (DEI)

We’re proud of the diversity within our organisation and committed to making dunnhumby an inclusive place to work, one we can genuinely be proud of.

🌍 Diversity of thought is our superpower

At dunnhumby, our intention is to use diversity of thought as our competitive edge because different perspectives drive better ideas, stronger collaboration, and better outcomes for our clients. We believe innovation happens when people with different experiences, backgrounds, and viewpoints come together to solve complex challenges.

🤝 Cultivating our culture of Belonging

From employee networks and wellbeing initiatives to volunteering opportunities and local celebrations, we create meaningful connections that strengthen our culture and foster a genuine sense of belonging across our global teams. Explore how this commitment comes to life through our programmes and employee network groups across dunnhumby:

dh Thrive: Empowers colleagues to make proactive choices about their mental health and wellbeing.

dh Proud: Fosters an inclusive, supportive culture where LGBTQ+ colleagues can thrive by living authentically, championing awareness, inclusion, and meaningful support across dunnhumby.

dh One: our multicultural network creates a safe space for sharing ideas across cultures, celebrating our differences and advancing racial and cultural inclusion.

dh Family: Dedicated to helping colleagues balance family, work, caring and community by supporting inclusive policies, resources, and family focused awareness.

dh Enabled: Supporting colleagues with disabilities, neurodiverse conditions and caring responsibilities by working to remove stigma, improving accessibility, and ensure the workplace meets diverse needs.

dh GEN: Champions gender equality by creating equal opportunities and experiences for women and non binary colleagues.

dunnhumby's mission, purpose and values

At dunnhumby, we're passionate about creating better customer experiences. By combining data, insight, and human understanding, we help some of the world's leading brands put people at the heart of every decision. When businesses truly understand their customers, everyone benefits.

Our values and behaviours set out what matters most at dunnhumby, and how we show up every day. They connect our purpose with how we work, make decisions and deliver impact for clients, customers and each other.

Our Purpose: We improve the lives of people by helping businesses to engage them as individuals.

Our values define what matters most at dunnhumby.

Champion the customer behind the data. Every data point represents a real person. By deeply understanding customers and their needs, we turn insight into actions that help shape better experiences. This keeps the customer at the heart of every decision we make.

Treat people how they want to be treated. We succeed by valuing different perspectives and creating an inclusive environment where people feel respected and able to speak up. By listening and adapting the way we work, we bring out the best in one another.

Our behaviours are how we bring these values to life.

Stretch the thinking is about looking beyond what we already know. It means challenging assumptions, seeking new perspectives, and moving from data to insight to action.

Collaborate for impact means working together with intent. By bringing the right people together at the right time and sharing knowledge, collaboration drives meaningful outcomes.

Own your part is about accountability and courage. It means taking responsibility for the decisions we shape, bringing a clear point of view, and standing behind the outcomes we help deliver.

Together, our purpose, values and behaviours help us move with pace, make better decisions, and focus our energy where it matters most.

Discover more about our culture, values and behaviours: https://www.dunnhumby.com/our-culture/

Career growth & learning at dunnhumby

🚀 Helping our colleagues Grow Together

One of the things we're most proud of at dunnhumby is the opportunity we create for our people to learn, grow, and build meaningful careers. Whether through learning programmes, mentorship, career mobility, leadership development, or hands-on experiences, we empower our colleagues to continuously develop new skills and reach their full potential.

From team development to personal growth, we offer a wide range of learning opportunities designed to help individuals and teams succeed. This includes diagnostic tools to better understand strengths, always-on learning through our Learning Hub and Udemy for Business, strategic development programmes, leadership training, and AI resources that help our people work more effectively with colleagues, partners, and clients. Whatever stage of your career you're in, we're committed to helping you grow with us.

Flexible working at dunnhumby

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work-life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

What it's like to work at dunnhumby

Check some of these → inspiring stories

Read → Mhairi Harris's experience 

Accreditations

🏆 Top Employer Certification (UK and USA)

2022

♿ Disability Confident Leader

2024

Awards & Achievements

🌈 LGBTQIA European Diversity Awards Nomination

2024

🧠 Great British Workplace Wellbeing Awards Nominee

2026
Anything else you want to know?

Ask dunnhumby a question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Working at dunnhumby

3 office days / week

Core hours 11–3

Company employees:

2500

Office Locations

Anything else you want to know?

Ask dunnhumby a question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Employee benefits

These are global benefits and may vary by country

Annual Leave
  • 25 days annual leave + bank holidays
  • Bank holiday swaps
  • Birthday off
Health & Wellbeing
  • Dental coverage
  • Enhanced sick days
    Popular
  • Enhanced sick pay
  • Eye Care Support
  • Family health insurance
  • Fertility treatment leave
    Popular
  • Health insurance
    Popular
  • Menopause support
  • Mental health platform access
  • Mental health support
  • On-site wellness services
  • Women’s health leave
Learning & Development
  • Coaching
  • Hackathons
  • L&D budget
  • Language lessons
  • Learning platform
  • Lunch and learns
  • Mentoring
  • Personal development days
Office Based
  • Bike parking
  • Book swaps
  • Collaboration spaces
  • Ergonomic workstations
  • Faith rooms
  • Meditation space
  • Modern office
  • On-site barista
  • On-site catering
  • On-site gym
  • On-site massages
  • On-site personal trainer
  • On-site shower
  • On-site wellness room
  • On-site yoga classes
  • Private booths
Parents & Caregivers
  • Adoption leave
  • Childcare credits
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Neonatal leave
  • Pregnancy loss leave
  • Pregnancy support
  • Shared parental leave
Salary Based
  • Annual bonus
  • Enhanced pension match/contribution
  • Life insurance
  • Referral bonus
Work Environment
  • In house training
Work Week
  • Early finish Fridays
  • Open to job sharing
    Popular
  • Open to part time work for some roles
    Popular

dunnhumby's careers