Senior Digital Analyst (Security, Service & Data)

Job Description

The Product Analytics and Experimentation team sits within the Digital Product team in Technology function. Our mission is to deliver insightful and actionable data, through reporting, analysis, and optimisation; with a focus on establishing best-practice processes and enabling data-driven decision making across all product teams. The Groceries, Clubcard websites and apps, Tesco till, Colleague Apps and the newly launched Clubcard Plus propositions are amongst the digital products supported by our team The role supports the Security, Service & Data team where you would be supporting two streams of product managers. One would be focused on our Computer Vision tech, supporting our Scan Assist program as well as other Computer Vision Initiatives, and our Task service – helping to optimise in store processes to benefit customers and colleagues. The second product stream would include our Stores Comms platform and the colleague security related devices available.The following provides an overview of the role’s key responsibilities and measures:
• Owning relationships with product managers and UX leads, helping them define objectives and key results, setting targets, analysing product releases, defining and validating hypothesis, and making product recommendations.• Executing end-to-end analysis: gathering and shaping requirements; defining success metrics; identifying and validating sources of data; identifying and validating methods of analysis; delivering insights and liaising with clients and partners to ensure the best recommendations are identified and delivered.• Deep dive analysis into key areas of the business • Supporting, analysing and visualising data to understand areas for optimisation and where to prioritise initiatives• Demonstrating strong, data-based decision-making skills, especially when multiple trade-offs are involved, and fast decision-making is required.• Having great coaching skills and mentor junior colleagues and peers in your team.• Using data from multiple sources to identify trends, exposing new opportunities, and answering business questions. • Confidently and competently representing the team when needed.• Understanding the commercial impact of your recommendations and insight.• Identifying unstructured problems and articulate opportunities to form new analytics project ideas.• Giving greater context to analyses by incorporating external data for comparison purposes (industry benchmarks) • Working effectively with multi-disciplinary teams and understanding how to contribute to all phases of the product development lifecycle.• Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience.• The ability to influence without authority.• Experience in digital analytics positions.• University degree of 2:1 or higher in a quantitative discipline or relevant experience• Commercial awareness.• Being a champion of digital analytics tools.• Using big data, business intelligence and data visualisation tools (ideally Hadoop and Tableau).• Advanced data collection from a range of different sources.• Strong SQL.• Advanced ETL (cleansing, etc.)• Thinking at a conceptual level across several customer and colleague touch points.
Personal:• Flexibility, ability to plan and organise, responsiveness, creativity, self-starter.• Able to build solid working relationships with peers and senior leadership.• Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation. Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here. We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.