Lead Product Manager – People, Talent & Learning

Job Description

At Booker, we’re committed to helping every colleague feel supported, empowered and able to do their best work. Our people‑focused technology plays a key role in that — and we’re now looking for a Lead Product Manager who can help us design simple, intuitive and role‑based experiences that make a real difference.

As the Lead Product Manager for People, Talent & Learning, you’ll be responsible for the full colleague experience across our People technology, ensuring OurBooker becomes the clear and intuitive starting point for accessing People services throughout the colleague lifecycle.

You’ll set the product vision, roadmap and OKRs for People management (SAP), payroll, onboarding, talent and learning. You’ll balance strong operational performance with modernisation and simplification, translating policy, regulatory requirements and organisational needs into straightforward, role‑based journeys.

You’ll also work closely with People leadership, Operations, Finance, Technology, Digital teams and SaaS partners to deliver outcomes that matter — improving engagement, efficiency and insight across the business.

• Set the People product vision and strategy, ensuring OurBooker becomes the primary experience for colleagues.
• Define and maintain a cohesive hire‑to‑retire roadmap, translating strategy into clear and sequenced delivery.
• Own People journeys in OurBooker end‑to‑end, shaping navigation, discoverability and personalisation with Digital teams.
• Prioritise improvements based on colleague pain points, value and risk rather than ticket volume alone.
• Use data, behavioural insight and feedback to drive adoption and make evidence‑led product decisions.
• Champion inclusive, accessible and mobile‑first design that reflects the needs of branch, distribution and office colleagues.
• Provide senior leadership and bring clarity to decision‑making, reducing back‑and‑forth across stakeholders.
• Embed privacy, security and compliance by design, supported by clear documentation and robust governance.

• Proven experience owning product strategy, roadmaps and value across multi‑journey, multi‑platform environments.
• Strong background designing colleague or customer experiences with a focus on usability, adoption and measurable outcomes.
• Ability to influence and collaborate across People, Technology, Digital teams and external SaaS partners.
• Confidence translating complex policy or regulatory requirements into simple, intuitive experiences for frontline colleagues and managers.
• Excellent stakeholder engagement and communication skills.
• Experience using data, insight and qualitative feedback to guide decisions and measure impact.
• Familiarity with modern product practices (agile delivery, OKRs, discovery‑to‑delivery, dependency management).
• Experience with governance and controls in People or regulated processes (desirable).

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk