Delivery Support Controller – Transport Projects

Job Description

We are seeking a dynamic and experienced Delivery Support Controller, to lead and optimise transport Projects. The Delivery Support Controller will be responsible for leading and shaping the strategic direction of transport projects across our network in the UK. This role is pivotal in ensuring the safe, compliant, efficient and cost-effective movement of goods, while working with all stakeholders and driving continuous improvement across the transport network.

This position will be based in one of our distribution centres in the UK.

Key Responsibilities

• Ensure full compliance with UK transport legislation, health & safety standards, and environmental regulations across all transport functions.
• Oversee projects and changes from start to finish across transport, and distribution including Primary Distribution Network and third-party Logistics partnerships.
• Support the Fleet Decarbonisation Transport strategy aligned with business objectives and customer expectations.
• Lead transformation initiatives to drive innovation, continuously improve the transport operation, including championing initiatives to support long-term growth and operational resilience, e.g. improve driver safety, fleet sustainability, and reporting
• Ensure robust contingency planning and risk management across the transport network.
• Identify projects and future changes that will improve our KPI’s and deliver cost-saving opportunities across all divisions and help drive budget cost control, capacity planning.
• Build strong relationships with internal departments (e.g., warehousing, commercial, customer service) and external partners (e.g., carriers, regulatory bodies).

• Lead, coach, and develop a high-performing group of direct reports & ensure strong relationships with stakeholders across the business both internally and externally
• Foster a culture of safety, accountability and continuous improvement.
• Lead important changes with all key stakeholders across the group.
• Represent the transport function in cross-functional projects and strategic initiatives.
• Liaise and coordinate with Compliance and fleet team to maximise assets and vehicle utilisation across divisions.

Skills & Experience Required:

• Extensive experience in transport or logistics leadership roles, ideally within a national or multi-site environment.
• Proven track record of strategic planning, operational delivery, and team leadership.
• Strong commercial acumen and experience managing large budgets and supplier contracts.
• Deep understanding of UK transport regulations, fleet management, and logistics technologies.
• Excellent communication, negotiation, and stakeholder management skills.
• Demonstrated leadership in managing large teams and complex operations.
• Ability to lead change and drive innovation in a complex, fast-paced environment.

Preferred Skills & Experience:

• Experience with transport management systems (e.g., Paragon, SAP TM, Microlise), telematics, and data-driven decision-making.

• Project management experience

You will need to be able to:

Demonstrate Excellent understanding of multi temperature warehouse / transport procedures

Have strong presentation skills and the ability to use Excel and Word to a high standard

Analytical skills

Demonstrate high levels of commercial awareness and negotiation skills.

Able to work in a fast paced, results driven and changing environment, operating within a team environment and deliver to strict deadlines.

Lead Project management initiatives

Flexibility to support the sites outside of normal working hours on an ad hoc basis if needed.

Candidates should be aware that the role is subject to change, in line with changing business needs, and therefore must be receptive to undertaking other departmental or Company tasks as required, and in line with their training.

Personal

Flexible, able to plan and organize and is responsive

Able to travel regularly and meet new colleagues and suppliers, which may include some unsociable hours & nights away.

Able to build solid working relationships

Be a people person that is approachable and easy to talk to

Time management and an ability to prioritise

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is a Disability Confident Committed employer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk