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Tesco

Business Improvement Consultant

Location:  Welwyn Garden City, UK
Location flexibility:  2 office days / week
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Job Description

You will be accountable for supporting the delivery of Process Experience, Continuous Improvement and Transformation initiatives across Tesco operations and functions. Through the application of process improvement, change management and project delivery methodologies. You'll help identify opportunities, deliver efficiency improvements, support transitions and drive tangible benefits for customers, colleagues and the business�

  • Supporting GPX Senior Consultants and GPX Business Partners in scoping, evaluating and delivering improvement and transformation initiatives across designated business areas.�
  • Leading and supporting continuous improvement, cost transformation and operational excellence initiatives to deliver measurable business outcomes.�
  • Identifying process improvement opportunities through data analysis, stakeholder engagement, process reviews and facilitated workshops.�
  • Gathering business requirements and mapping current and future state processes using Tesco Process Architecture and Service Model principles.�
  • Facilitating workshops, Natural Work Teams (NWTs), problem-solving sessions and stakeholder discussions to identify and implement sustainable improvements.�
  • Supporting business unit discovery activities to identify process, people, technology and efficiency opportunities.�
  • Managing improvement projects and workstreams from discovery through implementation, ensuring benefits are delivered and sustained.�
  • Establishing and maintaining appropriate project governance including project plans, RAID logs, action trackers, benefit trackers and status reporting.�
  • Building strong relationships with stakeholders across operations and enabling functions to drive engagement, alignment and successful change adoption.�
  • Supporting operational leaders and teams in identifying, evaluating and implementing improvement opportunities, helping foster a culture of continuous improvement.�
  • Effectively managing stakeholders by understanding the case for change, communicating benefits and supporting successful implementation of solutions.�
  • Applying Lean, Continuous Improvement and Change Management tools and methodologies to ensure change is delivered in a controlled and consistent manner.�
  • Identifying risks, dependencies and impacts associated with improvement initiatives and proactively driving mitigation actions.�
  • Designing and delivering training, workshops and knowledge transfer activities to support capability building and successful implementation.�
  • Ideally Project Manager, Business Analyst, Product owner, Change Manager (or similar role)�
  • Experience delivering process improvement, transformation or operational excellence initiatives.�
  • Lean Six Sigma, Kaizen, Systems Thinking (or similar methodologies)�
  • Project Management (e.g. producing project plans, managing critical paths, maintaining RACIs & exception logs)�
  • Experience working with operational stakeholders to identify and implement improvements.�
  • Strong analytical, facilitation and stakeholder management skills.�
  • Experience supporting business transitions, operating model change or cost transformation activities would be advantageous
  • Continuous Improvement & Lean Methodologies �
  • Project & Programme Delivery �
  • Process Mapping & Analysis �
  • Kaizen, Workshop and Training delivery�
  • Managing and delivering change�
  • Data analysis�
  • Stakeholder management and engagement, including effective influencing & comms�
  • Effective prioritisation and cost/ benefit analysis�
  • Managing risks and issues�
  • OpEx, CI Coaching and Mentoring of Teams, Champions, Leaders�
  • Critical thinking - connecting problems to solution�
  • Benefits Tracking & Governance �
  • Communication & Presentation Skills �
  • Microsoft Office Suite�

We pride ourselves on being a company where everyone�s welcome and truly feels able to be themselves. We not only celebrate diversity but recognise the value and opportunity it brings in helping us to serving our customers, communities and planet a little better every day. We strive to build a workforce that reflects our customers, not only here in the UK, but worldwide. In offering many varying working patterns across our business, our aim is to attract a diverse range of applicants from all walks of life. If you�re as passionate as we are about providing the best customer experience, we�d love to hear from you.

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Working at Tesco

Hybrid

A little flex time

Company benefits

25 days annual leave + bank holidays
Additional voluntary pension contribution
Adoption leave – 26 weeks full pay (after 52 weeks service)
Annual bonus
Annual pay rises
Bike parking
Buy or sell annual leave
Car allowance
Charity donation scheme
Chill out zone
Cinema discounts
Coffee discounts
Collaboration spaces
Company car
Company freebies
Compassionate leave
Critical Illness Insurance
Cycle to work scheme
Death in service
Dental coverage
Discretionary sick pay
Electric Car Salary Sacrifice
Emergency leave
Employee assistance programme
Employee discounts – 10% off and 15% on pay day weekends
Employee phone programme
Enhanced maternity leave – 26 weeks full pay (after 52 weeks service)
Enhanced paternity leave – 6 weeks full pay (after 52 weeks service)
Enhanced pension match/contribution – up to 7.5% matching
Equity packages
Ergonomic workstations
Eye Care Support
Faith rooms
Family health insurance
Fertility treatment leave
Financial advice
Fully stocked snack cupboard
Gym membership
Health assessment
Health insurance
In house training
L&D budget
Learning license
Learning platform
Legal consults
Life assurance – Five times your pay
Life insurance
Lunch and learns
Meditation space
Menopause support
Mental health first aiders
Mental health platform access
Mentoring
Modern office
On-site barista
On-site catering
On-site gym
On-site personal trainer
On-site shower
On-site wellness room
On-site wellness services
On-site workout classes
Open to compressed hours
Open to job sharing
Open to part time work for some roles
Open to part-time employees
Optional unpaid leave
Paid fostering leave
Paid safe leave
Personal development budgets
Personal development days
Pregnancy loss leave
Private booths
Referral bonus
Religious celebration leave
Relocation packages
Reservist leave
Restaurant discounts
Sabbaticals
Salary advance
Salary sacrifice
Secure on-site parking
Sensory-Friendly Setup
Share options
Skilled worker visas
Sports teams
Study support
Teambuilding days
Theme park discounts
Time off in-lieu
Tree planting
Volunteer days
Wellbeing incentive programme
Apply

Tesco Retail

Project Manager

Royton, UK

EY UK

Manager, Service & Operations, UKI Studio+

London, UK

#2 MOST INCLUSIVE COMPANY

Company employees:

330,000+

Gender diversity (m:f):

49:51

Hiring in countries

Ireland

Isle of Man

United Kingdom

Office Locations