Technical Program Manager

Job Description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

SAP SF P&E COO PMO is seeking a Technical Program Manager located in Palo Alto (or San Ramon), US who will be expected to manage technology program(s). Need to be a driven leader with an ownership mentality, technical acumen, and desire to make a difference for customers and SAP SuccessFactors teammates alike.

Position will work with designers, researchers, product managers, engineers, and extended team members to drive product excellence and facilitate the successful delivery of experiences that are intuitive, engaging and aligned with the SAP SuccessFactors vision and strategy. Need to be self-motivated and ownership-minded, will be charged with coordinating and managing program and workstreams, ensuring predictability and healthy partnerships within the organization.

WHAT YOU’LL DO

Candidate will need to demonstrate strong prioritization, organization, communication, and problem-solving skills. Must be detail-oriented, well versed in program management methodologies and product life cycles, skilled in a cross-functional matrix environment of technical resources, possess the ability to multi-task, and work under moderate supervision.

Key Responsibilities:

• Oversee the development and implementation of technical programs within Product Engineering, ensuring alignment with strategic goals.
• Collaborate effectively with cross-functional teams, including Design (UX), Product Management, Engineering, Operations, and Security.

• Utilize standard program management processes to establish charters, define plans, monitor success criteria (KPIs), and manage interdependencies.
• Foster transparency, organization, and accountability to program workstreams across multiple teams and organizations.
• Lead program status meetings and progress reporting, ensuring workstream ownership associated with deliverables, dependencies, and risks.
• Manage and mitigate critical situations, guiding teams through ambiguity and unexpected situations.
• Conduct retrospective reviews to evaluate program performance and identify opportunities for continuous improvement.

WHAT YOU’LL NEED

Job Requirements

• Experience managing programs/projects, with understanding of product lifecycle management (PLM) and engineering processes (SDLC).
• Technical acumen, ability to propose solutions to technical constraints.
• Sense of ownership with proactive problem-solving skills, and ability to handle ambiguity and competing priorities.
• Solid analytical and communication skills, with risk mitigation mindset.
• Proficiency in project management methodology, processes, and tools (like MS Teams, MS SharePoint, MS Project, MS PowerPoint & Excel, JIRA, Aha!, and Confluence)..
• Ability to understand and apply artificial intelligence concepts to project planning, decision-making, and process improvement. Experience learning about and working with AI-enabled tools; and managing projects that incorporate data-driven or AI-based solutions.
• Experience with Enterprise solutions and understanding of security and data privacy regulations is a plus

Soft Skills:

• Strong leadership, communication, analytical, presentation, and problem-solving skills.
• Ability to represent SAP SuccessFactors internally and externally at a Senior Management level.
• Experienced in both Waterfall and Agile project management methodologies.

Experience & Language Requirements

• 3+ years as a Program Manager; with experience in Program/Project Management, Software Engineering, Product Management, or Release Management.
• Experience managing programs in a diverse global organization.
• Interaction with multi-national customer base and colleagues.
• Bachelor's degree in Computer Science, Computer Engineering, Information Systems or related technical discipline.

Desired / Not Required:

• Master’s or advanced technical or business degree
• PMP Certification
• Certified Scrum Master
• SaaS experience

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 122400 - 208000(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 448954 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid