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Finance Specialist – Cash Collections

Summary:

We are looking for an experienced and service-oriented person who is skilled in not only Finance / Accounting knowledge but also have good customer engagement skills. This role will offer:

• To work with Strategic (VIP) customers and partners to collect Accounts receivables.
• To engage and work with senior finance management including CFO, Commercial Finance, Controlling, etc., and engage closely with Sales teams.

The Role:

The SAP Global Cash Collections Organization resumes ownership of the company’s trade receivables. The focus is reduction of DSO and improvement of cash-flow by driving timely settlement from Customers by engaging with them on timely and regularly. The organization will engage with other relevant departments within the company to resolve disputes and inform about necessary impairments. It provides timely and relevant reporting and supports projects. The Finance Specialist is responsible for all collections relevant tasks on a defined customer portfolio and or country. Customer orientation and problem-solving capabilities are key success factors. This position requires a high level of self-motivation, ability to handle stress, provide information in a short turn-around time, and ability to drive solutions with other stake holders.

Key Areas of Responsibility and Tasks:

• Support SEA & INDIA MU strategic customers and partner accounts for collections and A/R issues.
• Liaise with customers for collection of receivables and build strong customer relationship.
• Independently investigate and monitor customer disputes and drive timely resolution.
• Work closely with both internal sales & external customers to expedite the collection efforts.
• Proactively have regular calls with customers to predict the invoice payment timelines.
• Escalate to management on any problem that holds the collection process.
• Update collection notes and reports as and when required and support Team Lead to prepare collection forecast.
• Send out Dunning Letters, Final Demond letters as and when needed.
• Support the training of new team members and participate in projects as required.
• Monitor relevant EHF concession and termination cases closely and drive resolution.
• Engage the 3rd party Collection agency when necessary.
• Follow SAP processes and use application tools available in ISP.
• Support Ad-hoc queries and contribute to projects at local, regional, and global level.
• Prepare, participate, and drive AR review calls with Management, CFO and Sales.

Requirements:

• Should be having a minimum of bachelor’s degree in finance / Accounting
• Preferably with at least1 year of experience including cash collections or related field
• Experience in Accounting, Accounts receivables and related topics, preferably in a large enterprise
• Good communications skills and should be fluent in English writing and speaking
• Ability to work in an international environment and under work pressure
• Quality focus and results driven attitude with customer first approach
• Analytical capabilities and problem solving skills
• Experience in using SAP internal systems (FICA & FIAR) is an advantage
• Must be a well-organized and self-starter with “can do” attitude

Job Locations:

Manila, Philippines

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

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Requisition ID: 460060 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid