Internal Controls Business Partner - 12 months FTC

Internal Controls Business Partner - 12 months FTC

Profit Protection | Handforth Support Office (Hybrid, 2-3 days per week)

At Pets at Home, we're on a mission to become the world's best pet care business. To help us get there, we're looking for an experienced Internal Controls Business Partner to play a key role in strengthening our risk, governance and internal controls environment across the Group.

This is a fantastic opportunity to join our Profit Protection team and work with senior stakeholders across Finance, Legal, IT, Retail and Support Office functions, helping to safeguard the business while enabling positive change and growth.

About the Role

Reporting to the Group Head of Profit Protection, Risk and Internal Controls, you'll support the ongoing development of our risk and controls framework, drive the delivery of our ICFR programme, and provide expert guidance on risk management, internal controls, governance and compliance.

You'll act as a trusted business partner, helping teams identify, assess and mitigate risks while fostering a positive risk culture across the organisation.

What you'll be doing

• Supporting the development and embedding of our enterprise risk management framework
• Partnering with stakeholders to identify risks and implement effective controls and mitigation plans
• Supporting the delivery of our Internal Controls over Financial Reporting (ICFR) and UK SOx compliance programme
• Reviewing risk events, analysing root causes and driving improvements
• Maintaining and developing risk registers across the business
• Supporting executive and Audit & Risk Committee reporting
• Delivering training and helping to build risk awareness throughout the organisation
• Collaborating with Internal Audit, Legal, Finance, IT and operational teams to continuously strengthen our controls environment

What we're looking for

You'll be a proactive and naturally curious risk professional who enjoys building strong relationships and influencing stakeholders at all levels.

Essential

• Significant experience within Risk, Internal Controls, Audit or a related governance function
• Experience supporting or delivering risk and controls frameworks
• Strong knowledge of financial controls and risk management principles
• Excellent analytical, written and verbal communication skills
• The ability to challenge constructively and influence stakeholders positively
• A relevant audit, risk or financial qualification, or equivalent experience

Desirable

• Experience within a retail environment would be highly advantageous, although not essential
• Experience of UK SOx or Internal Controls over Financial Reporting (ICFR)
• Experience of governance, risk and compliance (GRC) systems
• Knowledge or experience of Corestream (or any other GRC tool) would be beneficial
• Experience within digital, e-commerce or payment platform environments
• ACA, ACCA, CIMA, IRM or similar professional qualifications

Why join Pets at Home?

We're a business built around pets, people and purpose. Here, you'll have the opportunity to make a genuine impact, work alongside talented colleagues, and help shape how risk and controls support one of the UK's most loved retail brands.

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!