Executive Assistant to Director of Fulfilment and Director of Enablement & Serve

Job Description

Role OVO-View

Team: Assistants Team

Salary banding: £36,330 - £47,960

Experience: Mid-level

Working pattern: Full-Time

Reporting to: EA to COO

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: Fast, Varied, Collaborative

Top 3 qualities for this role: Adaptive, Resilient, Solution Focussed

Where you’ll work:

Depending on the needs of your business area, we expect hub based people to be in the office at least once a week, and to go to OVO Connection events in-person.

This role is based in our London office. You’ll be expected to work in the office Monday to Wednesday each week, with flexibility depending on business needs. Occasional travel may also be required to attend company-wide meetings, board meetings, and key team events.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

This role in a nutshell:

This is an exciting opportunity for an Executive Assistant to join a fast-paced, tech-driven organisation as part of the dynamic Assistant Team. The role provides strategic support, involves regular collaboration with other EAs, and focuses on building strong, trusted partnerships with the Director of Customer Fulfilment, the Director of Customer Enablement & Serve, and their teams.

Your key outcomes will be:

• Diary and calendar management, including prioritisation of tasks and effective workload coordination in a fast-paced environment
• Team support, including planning and coordinating offsites, events, team meetings, and training sessions
• Providing ad-hoc diary and admin support to leaders within the Director of Customer Fulfillment’s team and Director of Customer Enablement & Serve team, including meeting logistics, travel coordination, and expenses, as capacity allows
• Travel and expense management with attention to detail and compliance
• Inbox management, handling confidential and sensitive information with the highest level of discretion
• Act as a key point of engagement - supporting team engagement initiatives, maintaining awareness of team dynamics, and serving as a communication bridge
• Manage and represent relationships with both internal and external stakeholders on behalf of the Director of Customer Fulfillment, Director of Customer Enablement & Serve and the Assistants team
• Awareness of relevant technology and industry trends
• Work closely with the broader Assistants team to ensure alignment, consistency, and shared best practices across the function

You’ll be a successful Executive Assistant here at OVO if you are…

The ideal candidate will have previous Executive Assistant experience supporting VP or C-Suite executives in a fast-paced, tech-driven organisation, preferably within Operations area, or have a genuine interest and understanding of the industry.

• People savvy. You’re able to read situations quickly, flex your communication style, and build strong relationships across all levels
• Excellent written and verbal communication. Whether it’s a well-worded email or an event ready presentation, your comms hit the mark
• Experienced owning details on briefing packs, slides decks, reports, and stakeholder communications
• Ability to organise, prioritise workload and demonstrate adaptability
• Self-driven and motivated, with an ability to show initiative
• Experienced dealing with confidential and highly sensitive information
• A team player that dives into team initiatives and knowledge sharing
• Willing and able to travel regularly between our hubs in London, Bristol, and Glasgow to support the team as needed.

Let’s talk about what’s in it for you

We’ll pay you between £36,330 and £47,960, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer:

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.