
$65,000 – $85,000 per annum
Charlotte, US
£50,000 – £55,000 per annum
Stratford-upon-Avon, UK
Sydney, AU
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of Mondelēz International Digital Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.) are used to provide impeccable service to the organization. You and your team will define and carry out resourcing plans that deliver efficient organizational performance
How you will contribute
In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools. In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement. You will also monitor, analyze and improve team performance to improve customer satisfaction. As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
More about this role
Purpose of the role
Support My Rewards Team Lead in providing Compensation & Benefits (C&B) tools to enable Mondelez to attract, retain and motivate its employees with a competitive remuneration package.
Coordinate C&B related HR processes/activities and provide professional C&B support to CU/Country Line Managers and People Lead(s) to apply companies‘ C&B Policies, Practices and Guidelines in a consistent way.
Main Responsibilities
Requirements
Job specifics:
Hybrid way of working



Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Service Operations (Delivery)
Global Business Services

3 office days / week

A little flex time
Company employees:
Gender diversity (m:f):
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