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Mondelēz International • Birmingham, United Kingdom | United Kingdom

Collections Executive

Employment type:  Full time
8.5

/10

Transparency ranking
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Job Description

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will handle the daily management of accounts receivables activity against collections strategies, worklists and priorities. You will work to minimize overdue invoice balances, cash application to customer accounts and processing claims/deductions.

How you will contribute

You will:

  • Proactively execute cash collection in line with payment terms and taking actions to address late payments
  • Ensure processes are followed to facilitate payment of invoices and invalid deductions on customer accounts, identifying potential financial risks
  • Develop positive relationships with key stakeholders by promptly resolving queries and providing key information
  • Review root causes during the life cycle of an invalid claim and take appropriate actions to prevent recurrence
  • Ensure prompt reconciliation of credits with deductions
  • Effective running of our dispute management system, adhering to the defined SLA;s within the collection process
  • Partner with Back Office, Commercial and Credit Risk to manage the customer accounts

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Experience in accounts receivable or with a background in finance
  • Good knowledge of SAP and proficient knowledge of MS Office Applications, particularly Excel
  • A desire to achieve cash collection targets
  • Able to understand the wider business context
  • Excellent verbal and written communication skills
  • Ability to manage large volumes of data and be able to prioritise own workload
  • Excellent numerical, analytical & logical reasoning skills with experience in negotiation preferred, but not essential

More about this role:

Work schedule: hybrid model (3 days at the office, 2 days work from home)

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Credit & Collections Management (BTC)

Customer Service & Logistics

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Health insurance
Mental health platform access
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Shared parental leave
Tax-free childcare
Cycle to work scheme
On-site gym
Faith rooms
Salary sacrifice
Life assurance
Annual pay rises
Annual bonus
Sabbaticals
Company car
Skilled worker visas
Volunteer days
Charity donation scheme
Lunch and learns
Enhanced pension match/contribution

Working at Mondelēz International

Company employees:

4500

Gender diversity (m:f):

55:45

Hiring in countries

Argentina

Brazil

Bulgaria

Colombia

Czechia

Greece

Ireland

Lithuania

Mexico

Poland

Romania

Serbia

Slovakia

United Kingdom

Office Locations

Awards & Accreditations

Family Friendly

Family Friendly

Flexa awards 2025
Career Progression

Career Progression

Flexa awards 2025
Flexible

Flexible

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023

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