Sales Manager, Local Public Services (North)

Job Description

Overview

A career at Microsoft will give you the opportunity to join a talented and passionate team in pursuit of helping Local Authorities, Combined Authorities, Scottish Public Sector customers and Local Transport organisations drive meaningful, positive change, with greater outcomes for Citizens, Communities and Businesses in the region they serve. You’ll be leading a team whose remit is to make a difference and have a lasting impact on the UK at a time where we are facing seismic change in the sector.

In the Local Public Services Team, we care deeply about supporting Local Authorities and Public Service bodies to get the most out of the solutions they invest in. It is our responsibility to help Public Sector organisations in the UK to make better decisions that result in better care for the most vulnerable members of society. To do that, we need to help our customers become more productive, to get more from their data, and to leverage Copilot, Agents, Dynamics and Power Platform to automate as many processes as possible to free up time for their people to offer fantastic services, care and compassion to those citizens who need it the most.

To help our customers achieve this, Microsoft have a broad team who bring diverse perspectives to our customers. Building alliances with varying stakeholders at our customer to support their Digital Transformation journey.

This Sales Manager role will see the successful candidate lead a team of Account and Technology Strategists tasked with making this vision a reality. Working across Major Upper and Strategic accounts, the leader of this team will need to coach teams leading large, complex deals, whilst ensuring a consistent motion of repeatable scale activities is delivered in line with the broader LPS strategy.

The candidate will need to show a good understanding of how our partner network operates, and how we can work even more closely with the Partner network to help us move quickly through sales cycles through to value delivery.

Responsibilities

• Day to day management of the team
• Manage an accurate forecast with strong upside conversion, and pursuit of new MACCs
• Leading the team in executing sales plays, refining sales plays, and building insight into what further campaigns the team needs
• Working closely with Marketing and the Partner team to build out campaign rhythms on regional basis

• Partner closely with DSE and GPS, and be the interface into these businesses for LPS Majors Uppers
• Executive sponsor to key partners supporting the region
• Executive Sponsor for key customers

Team Mobiliser and Orchestrator: You will need to learn how to navigate Microsoft, work across functions, and the eco-system, understand the systems – all to maximise the value to your team. From exec sponsors to product experts & commercial leaders, you will need to be resourceful to ensure your team and customers are getting the full support across the organisation.

Sales Leader and Operational Excellence: Achieving results by understanding digital transformation drivers and customer priorities. Identifying new opportunities and helping the team enable their customers to accelerate their move to the digital age for their own benefit as well as their customers and stakeholders. Lead the team to deliver consistent, repeatable achievement of revenue and consumption targets

Sales Innovator: Continuously building industry and technical knowledge to identify new ways the team can engage the market to deliver new outcomes

Strong Communicator: You will be able to articulate complex problems and solutions in a simple, logical, and impactful manner.

Inclusive Leader: With strong interpersonal skills you will create an inclusive culture within your team that embraces diversity and reflects our mission to empower every person and organisation on the planet to achieve more. You will have the ability to easily establish trust-based relationships and gain valuable insights through collaboration and communication with your customer and your team.

Collaboration Minded: The LPS business is made up of organisations who don’t compete. This creates a unique market where we move the market at pace by collaborating between our LT, and actively sharing the ingredients to customer success and repeating. This requires someone who is highly collaborative with other leaders across the business and believes in a succeeding together, not alone

Qualifications

The successful candidate will offer, or be able to articulate:

• Track record of engaging CxO’s
• Extensive experience in Enterprise Sales, Business Consulting or Consultative Selling
• Experience working closely with our Partner Network to deliver customer outcomes
• Industry Knowledge is preferable, but not essential
• Ability to make confident recommendations to C-level, business decision makers

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.