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Microsoft UK • London, United Kingdom

Business Support Specialist

Employment type:  Full time
8.9

/10

Transparency Ranking

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top 3 scores:
83%

Location flexibility

81%

Hours flexibility

79%

Autonomy

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Job Description

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

The Industry Solutions Engineering team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges and transform their industries using cloud-based solutions. We work closely with our customers and their engineers to solve their biggest challenges to accelerate progress in their organization. In the process, we help shape the future of our own platforms by partnering with our product groups to improve them. We pride ourselves on making contributions to open source and making our platforms easier to use.

We are looking for a new business adminstrator to join our team of operations professionals. In a fast-paced environment, where no one day is the same, we need to be adaptable, flexible, and creative. You will be supporting teams working on cutting-edge technology with some of the top companies in the world. We empower our customers by delivering smooth, efficient, and effective operations that allow our team's talented engineers to focus on the vanguard engineering work that our clients love. In addition to driving operational excellence, our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us to help support life-changing innovations that impact billions of people around the world!

About You

Successful candidates should have a proven capability for executive relationships, problem solving, organizational skills, effective communication skills, and an ability to execute in a fast-paced and ever-evolving environment.

Responsibilities

Executive Support

  • You will provide strategic calendar and time planning support for a leader, and will align calendar based on the leader's preferences and style.
  • You will own expense management, manage travel arrangements, and create detailed itineraries for daily activities of a leader.

Team Support

  • You will own the coordination, logistics, and direction of events, delegating as necessary.
  • You’ll also be able to balance multiple projects end to end with varying deadlines.
  • You’ll understand and help implement rhythm of business (ROB).
  • You’ll oversee supply management and ensure our organization is informed and compliant.
  • You will facilitate team experience and onboarding activities for the team.

Cross-Team Collaboration

  • You’ll build and leverage a cross-organizational network to enable team work and contribute to the planning and execution of an annual team-wide hackathon.
  • You will participate in the Business Support community and begin to provide leadership, such as by seeking mentors.
  • You will manage up-to-date space-management processes and team spaces, maintaining detailed data to recommend changes and identify future requirements.

Qualifications

Required Qualifications

  • Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management
    • PR equivalent experience

Preferred Qualifications (PQs)

  • Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
  • Experience serving as mentor to others

At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world. Within ISE, you will find a wide range of backgrounds, perspectives, personal and cultural experiences which are vital to our success with our customers. It’s an informal and flexible work environment and you’ll be welcome to work in the way that best enables you to do your best work in support of the team objectives.

We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.

#ISEngineering

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Company benefits

Wellbeing allowance
Health insurance
Dental coverage
Gym membership
Mental health platform access
Buy or sell annual leave
Shared parental leave
Charity donation scheme
Employee assistance programme
Employee discounts
Volunteer days
Fertility treatment leave
Open to compressed hours
Open to job sharing
Fertility benefits
Enhanced sick pay
Enhanced sick days
Compassionate leave
Travel insurance
20 days annual leave + bank holidays
Enhanced maternity leave
Enhanced paternity leave
Adoption leave
Childcare credits
Carer’s leave
Cycle to work scheme
Faith rooms
Annual bonus
Annual pay rises
Company car
Hackathons
Open to part-time employees
Pregnancy loss leave
Life insurance
Equity packages
Financial coaching
Relocation packages
Sabbaticals
Enhanced pension match/contribution

We asked employees of Microsoft UK what it's like to work there, and this is what they told us.

Location flexibility
83%
Employees are very happy with their working location freedom
Hours flexibility
81%
Employees are very happy with the flexibility in the hours they work
Benefits
67%
Employees are largely happy with the benefits their company offers
Work-life balance
63%
Employees feel that they can switch off quite easily from work
Role modelling
74%
Employees feel that most people work flexibly
Autonomy
79%
Employees feel that they can mostly manage how they get their own work done

Working at Microsoft UK

Company employees

Globally: 228,000

Gender diversity (male:female)

67:33

Office locations

London, Reading, Cambridge, Romsey, Manchester, Edinburgh

Hiring Countries

United Kingdom

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024

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