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Merlin • Greater London-London, SE1 9AX, UK

Executive Assistant to Chief People Officer (CPO)

Employment type:  Full time
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Job Description

What you'll bring to the team

Executive Assistant to Chief People Officer (CPO)

Location: London, Arbor

Hours: 37.5 hours per week

Contract Type: Permanent, salaried

We’re looking for an exceptional Executive Assistant to partner with our Chief People Officer (CPO) and support the People Leadership Team. This is a high-impact role at the heart of a fast-paced, global organisation, where you’ll act as a trusted right hand, ensuring seamless coordination of priorities, communications, and operations.

This is not a traditional EA role. You’ll bring a modern, tech-forward approach, leveraging AI tools, digital platforms, and data insights to enhance productivity, improve decision-making, and elevate the overall effectiveness of the People function.

Key responsibilities include:

  • Managing a complex and ever changing diary, travel, and priorities
  • Acting as a gatekeeper and key liaison across internal and external stakeholders
  • Preparing high quality presentations, reports, and board materials
  • Supporting meetings end-to-end, including coordination, materials, and follow-ups
  • Partnering with the wider People Leadership Team to drive efficiency and collaboration
  • Using AI and digital tools to analyse information, summarise insights, and streamline workflows

Qualifications & Experience

  • Proven experience supporting senior executives in a fast-paced, global environment
  • Experience coordinating complex international travel and working with senior stakeholders, including Board-level exposure
  • Strong organisational skills with the ability to prioritise and manage multiple demands
  • Excellent written and verbal communication skills with high attention to detail
  • Highly proficient in Microsoft 365 (especially PowerPoint and Teams)
  • Comfortable using AI tools (e.g. Copilot, ChatGPT) to enhance productivity and insight generation
  • Confident creating polished, high-impact presentations from scratch
  • Strong interpersonal skills with the ability to build trusted relationships
  • High levels of discretion, professionalism, and sound judgement

Benefits

  • A competitive annual salary
  • 33 days holiday (including bank holidays)
  • ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
  • Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
  • Company bonus
  • Private pension scheme
  • 40% discount online off LEGO
  • 25% discount in our on-site retail shops and restaurants
  • Ongoing training and development opportunities
  • Plus, many more…

Pay Range

Competitive

Apply now

Company benefits

Annual bonus
Buy or sell annual leave
Charity donation scheme
Cycle to work scheme
Employee assistance programme
Employee discounts – 40% LEGO Discount
Enhanced pension match/contribution
Eye Care Support
Family health insurance
Health insurance
Theme park discounts
Lunch and learns
In house training
Further education support
Open to part time work for some roles

Working at Merlin

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Canada

Denmark

Germany

Italy

Netherlands

United Kingdom

United States

Office Locations

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