Highlights

OVER_50_FRIENDLY

Age inclusive

ALTERNATIVE_WORKING_PATTERNS

Alternative working patterns

BENEFITS

Benefits

Merlin

Entertainment
Travel
Tourism

It starts with play

Entertainment
Travel
Tourism

At Merlin, every magical moment starts with us, together. From adrenaline-pumping rides to unforgettable days of wonder, what we do is only possible because of our 20,000+ extraordinary teammates. They bring the energy, passion and creativity that turn great days of play into memories that last a lifetime. We believe in the power of working and growing, together.

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What Merlin offers their employees

Verification Pending

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Alternative working patterns

We're waiting for Merlin's employees to verify their alternative working patterns.

Open to part time work for some roles

Life at Merlin

Every day, we are committed to driving escape, play, and family togetherness for our teams and our millions of guests each year!

That's why our values drive a spirit of self-improvement, support, and enjoyment into our workplace. We're ambitious, we look out for one another, and we have fun along the way.

Our Merlin Values are woven into the fabric of our organisation. They represent what we stand for as a Merlin family — our commitment to excellence, continuous improvement and ambition to deliver our purpose every day.

  • We Care
  • Own Your Craft
  • Drive and Discover
  • Go Together
  • Enjoy The Ride

Flexible Working at Merlin

Our aim is to be the most inclusive and flexible employer in our industry.

We aim to implement dynamic work arrangements for our employees. We’re creating a nurturing culture, where everyone can be their truest self.

Career pathways at Merlin

Merlin offers a wide range of career pathways across technology, digital, engineering, operations, creative, commercial and corporate teams. Whether you’re starting your career, developing specialist skills or progressing into leadership, Merlin provides opportunities to grow across its global portfolio of brands and attractions.
Technology and digital careers play a key role at Merlin, with teams working in areas such as software engineering, data and analytics. These roles support large-scale systems and guest experiences used by millions of people worldwide.

Engineering careers at Merlin

Engineering plays a critical role at Merlin, keeping attractions operating safely, reliably and innovatively across the world. Engineering careers at Merlin span mechanical, electrical and maintenance disciplines, with opportunities to work on complex systems that support world-class guest experiences.

Merlin’s Engineering Academy supports the development of engineering talent at every stage. Through structured learning, apprenticeships, hands-on experience and progression pathways, the academy helps engineers build specialist skills, gain recognised qualifications and progress their careers over time. This approach ensures engineers can grow, upskill and move into more senior or specialist roles within the business.

Inclusion & Belonging at Merlin

At Merlin, our aim is to be the most inclusive and flexible employer in our industry 💜

We're creating an inclusive and diverse workplace where people can be themselves, have equal opportunities and thrive together. We value all of our employees, regardless of age, race, gender, ability, or sexual orientation.

As we’re a global company, our strength lies in having a balance of national and cultural diversity in our senior management and local teams.

At Merlin, we’re not just about world-class guest experiences; we’re committed to creating an incredible workplace too. Through inclusive hiring, mentorship, and leadership programmes, we’re making huge strides in gender representation, empowering our teams to bring their very best to each day 🚀

Here's just a few of the initiatives we're proud to have launched to support our teammates across all stages of their journey:

  • 🫶 Menopause Community: giving employees a space to share experiences, access resources, and support one another.
  • 🤝 Women's Mentoring Community, Give to Gain: a dedicated programme, where we match women in Merlin with inspiring mentors who can help them grow, stretch, and navigate their careers with confidence.
  • 💚 Cancer Care Resource: a dedicated programme built to support our Merlin teammates around the world who may be affected by cancer; from receiving treatment themselves to supporting a loved one, or being personally affected.
  • 🎖️ Armed Forces Covenant (2019): our commitment to recognising the value of serving personnel, veterans and military families.
  • 🌍 Charity Champions Community: a dedicated space for teammates looking for inspiration, seeking advice, or ready to take action, through connection, contribution, and impact.
  • 🫂 The Merlin Accessibility Group: showcasing how we build disability confidence from the inside out.
  • 🧠 Merlin's Autism Partnership: an internal resource supporting our teammates in understanding and embracing neurodiversity.
Accreditations
External award Icon

Armed Forces Covenant

2019
External award Icon

Disability Confident Committed

2024
External award Icon

Inclusion In (Silver)

2023

Awards & Achievements

Anything else you want to know?

Ask Merlina question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Working at Merlin

2 days/week at home – HQ/Office-based roles. (On-site roles are fixed to a location.)

A little flex time – varies by role

Company employees:

22,000

Gender diversity (m:f):

52:48

Hiring in countries

Australia

Belgium

Canada

Denmark

Germany

Italy

Netherlands

United Kingdom

United States

Office Locations

Anything else you want to know?

Ask Merlina question about their ways of working, benefits, or anything else on their profile, and we'll pass it on for them to answer. (Just a heads up, we can't respond to questions about specific roles or applications)

Related blog posts

Employee benefits

We like to show our appreciation as often, and in as many ways, as we can - and have some exclusive Merlin treats for everyone to enjoy!  

Benefits vary by region, role, and individual.

Annual Leave
  • Buy or sell annual leave
Health & Wellbeing
  • Eye Care Support
  • Family health insurance
  • Health insurance
    Popular
Learning & Development
  • Further education support
  • Lunch and learns
Office Based
  • Cycle to work scheme
Salary Based
  • Annual bonus
  • Enhanced pension match/contribution
Travel & Leisure
  • Theme park discounts
Work Environment
  • In house training
Work Week
  • Open to part time work for some roles
    Popular
Other
  • Charity donation scheme
  • Employee assistance programme
  • Employee discounts – 40% LEGO Discount

Merlin's careers

Finance Business Partner - UK Performance
Hampshire-Basingstoke, RG24 8WG, UK
Retail Host
Greater London-London, SE1 7PB, UK
Aquarist Lead
San Antonio, TX, US
Guest Experience Supervisor
Plymouth Meeting, 19462, US
People Business Partner
Berkshire-Windsor, SL4 4AY, UK
Group Tax Advisor
Greater London-London, SE1 9AX, UK
Global Indirect Tax Accountant
Greater London-London, SE1 9AX, UK
Retail Team Leader
Warwickshire-Warwick, CV34 4QU, UK
Guest Experience Shift Lead
East Rutherford, NJ, 7073, US
Guest Experience Host
Atlanta, 30326, US
Guest Experience Host
Somerville, MA 02145, US
Birthday Host
Grapevine, TX, US
Costume Character
Grapevine, TX, US
Guest Experience Lead
Auburn Hills, 48326, US
Admissions Lead
Auburn Hills, 48326, US
Rides Engineering Technician
Carlsbad, 92008, US
Resource Associate
Winter Haven, 33884, US
Costume Character
Tempe, 85282, US
Senior Project Manager
Winter Haven, 33884, US
Vice President, Delivery
Greater London-London, SE1 9AX, UK
SEA LIFE Entertainments Host
Lancashire-BLACKPOOL, FY1 5AA, UK
Seasonal & Weekend Retail Assistant
Greater London-London, SE1 7PB, UK
Guest Experience Host
Yonkers, 10710, US
Presentations Keeper (Sea Lions)
Surrey-Chessington, KT9 2NE, UK
Commercial Host
Lancashire-BLACKPOOL, FY1 5AA, UK
Guest Experience Host
Auburn Hills, 48326, US
Guest Experience Host - Part Time
Auburn Hills, 48326, US
Food and Beverage Host
Auburn Hills, 48326, US
PT Hotel Front Desk - Overnight
Winter Haven, 33884, US
Master Model Builder
Columbus, OH, US
Senior Host - Presentation Z2
Winter Haven, 33884, US
Linen Porter
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Actor (Male Presenting)
Greater London-London, SE1 7PB, UK
London Eye Ride Host
Greater London-London, SE1 7PB, UK
Retail Host
North Richland Hills, 76180, US
Ride Host
Greater London-London, SE1 7PB, UK
Actor
Lancashire-Blackpool, FY1 4BJ, UK
Admissions Team Lead
Toronto, Ontario, ON L4K 5W4, CA
Front of House Assistant
Berkshire-Windsor, SL4 4AY, UK
Hotel Receptionist
Warwickshire-Warwick, CV34 4QU, UK
Cafe Host
Grapevine, TX, US
Engineering Technician
Winter Haven, 33884, US
Guest Experience Host
Springfield, 22150, US
Aquarist FT
Carlsbad, 92008, US
Technology Operations Technician
Surrey-Chertsey, KT16 8PN, UK
Guest Services Host
Berkshire-Windsor, SL4 4AY, UK
Accommodation Front Line Lead
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Retail Manager
West Midlands-BIRMINGHAM, B1 2HL, UK
Food & Beverage Assistant
West Midlands-BIRMINGHAM, B1 2AA, UK
Senior Leisure Operations Manager
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Maintenance Technician (Handyman)
Auburn Hills, 48326, US
Aquarist 1
Bloomington, MN, US
Theme Park Ride Operator
Goshen, 10924, US
Facilities Maintenance
Goshen, 10924, US
Utility Technician
Goshen, 10924, US
Admissions Host
Bloomington, MN, US
Retail Host
Bloomington, MN, US
Guest Excellence Advisor
Winter Haven, 33884, US
Ride Technician
Orlando, 32819, US
Contact Centre Advisor
Surrey-Chessington, KT9 2NE, UK
Control Technician (Diagnostics)
Winter Haven, 33884, US
Event Sales Manager UK
Surrey-Chessington, KT9 2NE, UK
Birthday Party Host
Yonkers, 10710, US
Room Attendant
Goshen, 10924, US
Costume Maintenance Assistant
Staffordshire-Stoke-on-Trent, ST10 4DB, UK
Guest Experience Host
Las Vegas, NV, US
Operations Planner
Berkshire-Windsor, SL4 4AY, UK
Aquarist
North Yorkshire-Scarborough, YO12 6RP, UK
Food & Beverage Host
Stirlingshire-LOCH LOMOND, G83 8QL, UK
Rides Maintenance Manager
Goshen, 10924, US
Facilities Manager
Auburn Hills, 48326, US
Technician
Auburn Hills, 48326, US
Electrical Technician (Electrical/Controls)
North Richland Hills, 76180, US
Lead Technician
North Richland Hills, 76180, US
Custodian
Hollywood, CA, US
Retail Guest Experience Host
Kansas City, MO, US