Delivery Manager (Finance)

Job Description

What you'll bring to the team

Delivery Manager

Location: London/Hybrid

Hours: 40 hours per week

Contract: FTC

Merlin is undergoing a major transformation to drive sustainable growth through new technology. As Delivery Manager (Finance, Procurement & Transformation), you’ll lead end-to-end delivery of our global Finance Technology & ERP roadmap. Spanning Finance/FP&A, e-commerce and e-invoicing, compliance initiatives across international sites, ERP enhancements, tax and treasury systems, and supply-chain capabilities. Working closely with the Delivery Director to translate strategy into secure, low-disruption execution.

Responsibilities

Finance & Transformation Technology Project Lifecycle & Governance

• End-to-End Implementation: Drive the full project lifecycle for Finance & Transformation technology deployments from requirements gathering to Go-Live and hyper-care.

• Data Migration & Integrity: Oversee complex data workstreams, ensuring high standards of data cleansing, mapping, and validation during system transitions.

• Critical Path Management: Manage interdependencies between Finance ERP tech modules and ancillary systems (Revenue, Procurement, Inventory, Tax, FP&A, Active Directory, and Identity Management).

• Compliance & Security: Ensure all project deliveries adhere to global data privacy regulations (GDPR/PII) and internal security protocols for sensitive employee data.

Stakeholder & Vendor Management

• Finance & Transformation Leadership Liaison: Partner with the senior stakeholders to translate business requirements into project deliverables.

• Vendor Management (SaaS/SI): Manage relationships with SaaS providers and System Integrators (SIs), ensuring project milestones are met and holding partners accountable to contractual SOWs.

• Change Management Alignment: Work closely with Finance & Transformation TMO & Change & Communication teams to ensure technical delivery aligns with user adoption and training schedules.

Operational Excellence & Frameworks

• PMO Standards for Finance & Transformation: Align with the Technology PMO and the Finance TMO to adhere to project governance, RAID logs, and status reporting tailored for Finance transformation programmes in line with the guidelines and delivery framework

• Integration Frameworks: Oversee the delivery of robust API and middleware integrations between Finance & Procurement platforms and third-party benefit providers.

Leadership & Team Development

• Technical Coaching: Mentor junior Delivery Managers on the nuances of Finance & Transformation tech, such as tenant management, configuration vs. customisation, and UAT (User Acceptance Testing) cycles.

Qualifications & Experience

• 7+ Years of Project Delivery: You have a proven track record of managing high-stakes projects from inception to completion. You’ve seen it all, and your experience allows you to stay calm and methodical when timelines get tight.

• Finance & Procurement Tech Specialism: Deep experience in Finance & Procurement Technology project delivery is essential. You understand the specific sensitivities of Finance data, the nuances of ERP integrations, and the critical importance of user adoption across the function.

• Global Implementation Pedigree: You have successfully led the rollout of global technology systems across multiple regions, managing the complexities of different time zones, localised requirements, and international compliance.

• Certified Expertise: You hold industry-standard qualifications such as PRINCE2 or APM, ensuring your "get-it-done" attitude is backed by a rigorous, standardised methodology.

• Security Conscious: Deeply familiar with the sensitivities of managing employee lifecycle data and the technical requirements of secure payroll file transfers.

• Technical Fluency: You are an expert in Smartsheet (desirable), Excel (for data tracking and budgeting), and PowerPoint (for translating complex project data into executive-level stories).

Benefits

• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service
• 33 days holiday (including bank holidays)
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at Recruitment@Merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

Competitive