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Mars UK • Slough, Berkshire, United Kingdom

Programme Coordinator - Change and Transformation

2 days/week at home

Core hours 11–3

Dog friendly

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Job Description

Job Description:

This role primarily involves two key areas of responsibility: Tech Guild Community Management (20-30%) and CMO Support (70-80%). In the Tech Guild Community Management aspect, the individual is tasked with implementing a strategy for the community aligned with business objectives, engaging with members to provide support and encouragement, creating relevant content, organizing events, monitoring community health, and managing conflicts. The CMO Support portion involves managing communication and training backlogs, prioritizing based on strategic impact, assisting in training assessment phases, designing and developing materials or courses using various tools, and supporting the launch of communication and training initiatives for smooth implementation and adoption.

What are we looking for?

Skills Required:

  • Business Acumen: Ability to prioritize value over data and connect with both business-side and technical stakeholders.
  • Command Skills: Capacity to assertively manage requests and prioritize tasks effectively.
  • Communication: Strong verbal and written communication skills for engaging diverse stakeholders.
  • Project Management: Proficiency in planning, risk assessment, time management, budgeting, stakeholder communication, and problem escalation.
  • Creative Thinking: Ability to innovate and generate new ideas for content and activities.
  • Analytical Skills: Capability to collect, analyze, and utilize data to enhance outcomes.
  • Technical Proficiency: Competence in utilizing relevant tools and platforms for communications, training, and community management. (MS Teams, SharePoint, SLIDO, MURAL, Articulate, PowToon, PPT, XLS)

Soft Skills:

  • Comfortable working in a remote team setting.
  • Ability to navigate ambiguity and embrace a "fail forward" mentality.
  • Openness to sharing ideas and receiving feedback.
  • Confidence in enforcing established processes.

What will be your key responsibilities?

Responsibilities:

20-30% Tech Guild Community Management:

  • Implementing the strategy and plan for the community, aligned with business objectives.

  • Engaging with community members, providing support, feedback, and encouragement.

  • Creating and curating relevant content for the community.

  • Organizing and facilitating online and offline events and activities.

  • Monitoring and measuring the performance and health of the community.

  • Reporting insights to the CMO team with recommended actions/ideas.

  • Managing and resolving community issues or conflicts. (or escalating)

70-80% CMO Support:

Backlog and Prioritization Management:

  • Manage the backlog of communications and training requests.

  • Prioritize communications and training needs based on strategic alignment and business impact.

Support D&A Associates through Training Assess Phase:

  • Assist POs/PSLs in the Assess phase, including information gathering, persona creation, learner outcome creation, capability mapping, and format mapping.

Design and Development:

  • Design and develop communications and/or training materials and/or courses utilizing multiple tools including Articulate and Powtoon with ODDA CMO team

Launch Support:

  • Support the launch of communication and training initiatives, ensuring smooth implementation and adoption.

​What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

This role is transformation funded and has an expected end date of December 31, 2026. Beyond this date, funding for this role is to be confirmed and as we move closer to the date more information will be available. If no further funding is available for this role, we will work with you to explore other opportunities for employment within the Mars family of companies. If a suitable alternative role is not available, your employment will end at which time you may be eligible to receive transition assistance.

#TBDDT

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Location
94%
Employees are very happy with their working location freedom
Hours
91%
Employees are very happy with the flexibility in the hours they work
Benefits
84%
Employees are very happy with the benefits their company offers
Work-life balance
80%
Employees feel that they can switch off quite easily from work
Role modelling
81%
Employees feel that flexible working is part of the culture
Autonomy
90%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
75%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
78%
Employees feel that the culture supports equity and inclusivity well
Culture
86%
Employees feel like it is a really great environment to work in
Mission
84%
Employees feel very excited about and aligned with the company mission
Salary
70%
Employees feel that their salary is good and matches the value they bring

Working at Mars UK

Company employees

4,000 In the UK

Gender diversity (male:female)

57:43

Office locations

London, Slough, Waltham, Castle Cary, Birstall, Plymouth

Hiring Countries

Brazil

France

Netherlands

United Kingdom

United States

Awards & Achievements

1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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