Head of Online Grocery

Job Description

Job Description:

Reporting line: Tesco Director & Indirect reporting line: DCOM Director; Grocery & Discounter Director.

Job Purpose Own and accelerate the Grocery Online channel across our priority retail partners - delivering today's number while shaping the partnerships, priorities and bold strategic shifts that will define tomorrow's growth.

Key Responsibilities:

1. Set the strategic direction for Grocery Online and translate it into action

· Define the priorities that will grow Grocery Online over the short, medium and longer term

· Align priorities and influence senior stakeholders across the Tesco, Grocery & Discounter and DCOM organisations to drive coherent strategy.

2. Own delivery of the Grocery Online number

· Be accountable for NSV, share, shape performance across Tesco, Sainsbury’s, Asda, Morrisons, Waitrose and Discounters

3. Lead the Grocery Online customer agenda externally

· Act as the senior point of contact for Grocery Online with key customers

· Lead joint business planning conversations, shape retailer online strategy, and serve as the escalation point.

· Lead the Incubator Program across Grocery Online, own the customer-facing agenda, partnering with retailers to test new concepts and opportunities through strategic test-and-learn programmes

4. Lead the Retail Media transition and Connected Commerce agenda across Grocery

· Be accountable for the transition of Retail Media into Publicis (our media agency partner) in a way that protects delivery, creates clarity and supports effective ways of working.

· Lead the Connected Commerce agenda from a Grocery Online lens— ensuring that commerce, media and category plans are increasingly joined up across the Grocery organisation and that opportunities are converted into practical execution.

5. Build stronger Digital Commerce leadership and accountability across Grocery

· Ensure DCOM is represented in the right customer, category and business decisions

· Build greater ownership beyond the DCOM team so that online growth is increasingly delivered through shared accountability across account management, category and the wider commercial organisation.

What do we need from you?

· Proven track record of owning and delivering a P&L across major retail partners

· Proven leadership in DCOM, connected commerce, retail media or category

· Strategic thinking with an executional edge, able to set a clear direction for the channel, and maintain a relentless focus on delivery without losing sight of the longer-term picture.

· Exceptional stakeholder and influencing skills, comfortable navigating a complex matrix and bringing together senior leaders across sales, category, media and retail partner organisations around a shared agenda.

· A change leadership mindset, experienced in leading teams and organisations through significant transitions (whether structural, capability-led or ways of working)