Global Content Operations & Deployment Manager

Job Description

Job Description:

Changing the World, One Kibble at a Time

Champion Petfoods is expanding! We are excited to announce we are looking for a Global Content Operations & Deployment Manager to join our rapidly growing company.

Champion Petfoods is an award-winning pet food crafter with a reputation of trust spanning 35+ years. From our humble beginnings, founded in a small town in Alberta, Canada, Champion – with its ORIJEN® and ACANA® brands – is a key player in the global premium pet food industry.

Our purpose, To Earn Pet Lover Trust Every Day so Pets Thrive for a Lifetime, provides the foundation for our highest aspirations as a company. Being a partner to the communities that surround us – and the environment that sustains us – are top priorities.

We would love to hear from you if you are passionate about personal and professional growth and see yourself as a key player contributing to our continued success as an award-winning company.

Here’s the scoop - Summary

Champion Petfoods is seeking a highly organized, solutions-oriented, and globally minded Content Operations & Deployment Manager to lead end-to-end content operations across our brands. This role ensures global content is strategically planned, efficiently produced, accurately adapted, compliant, and deployment-ready for priority markets, supported by a team of four direct reports.

As part of the Integrated Marketing Operations team, this individual sits at the center of our connected marketing ecosystem—linking content planning, production workflows, transcreation, governance, asset management, and deployment readiness. They will strengthen cross-functional ways of working, enhance processes, and ensure that regional leads receive the assets and guidance required for successful activation.

The ideal candidate brings experience in content operations, marketing services, creative production, or integrated marketing. They thrive in complex environments, excel at connecting teams, and can balance strategic oversight with detailed operational execution across high-volume workflows.

Key Responsibilities:

• Content Operations Leadership – Lead the full content lifecycle from planning through deployment readiness, ensuring clarity, alignment, and smooth execution across global teams, partners, and priority markets.

• Process Design, Governance & Optimization – Define and evolve global content workflows, governance, and stage gates to create predictable, compliant, and scalable ways of working that support efficient global-to-local delivery.

• Deployment Readiness & Toolkit Enablement – Ensure all global toolkits are complete, approved, and ready for deployment to priority markets, while partnering with regional MS&D teams who own activation, adaptation, and additional content creation.

• Marketing Technology & Workflow Systems – Oversee the effective use and integration of content systems—including workflow, review, DAM, and guideline platforms—to improve efficiency, traceability, and cross-team connectivity.

• Cross-functional Alignment & Connectivity - Act as the central connector between Brand, Design, Digital, Advocacy, Packaging, Corporate Affairs, Regions, and external partners to maintain alignment on roles, timelines, and deliverables.

• Performance Management & Continuous Improvement – Monitor workflow performance, identify bottlenecks, and lead continuous improvement initiatives supported by operational KPIs, trackers, and process enhancements.

Key Requirements

• 6+ years experience in content operations, marketing operations, creative production, or integrated marketing.

• Demonstrated experience leading teams, developing talent, and building collaborative, high-performing environments.

• Strong understanding of global content workflows and global-to-local models.

• Experience managing or partnering with creative, production, or localization partners.

• Exceptional communication, organization, and project management skills.

• Ability to navigate matrixed organizations and manage multiple concurrent workstreams.

• Familiarity with content systems (workflow tools, DAM, review platforms) is an asset.

• Passion for building scalable processes, improving clarity, and driving operational excellence.

• Experience managing agency relationships and governance.

What can you expect from Champion?

• Safety: a strong commitment to ensure all people are provided with a safe, healthy and respectful environment.

• Earnings: $110,000 - $120,000 USD annual salary, annual bonus eligibility, 401k with company matching.

• Industry Competitive Benefits: Medical, dental, vision and employee assistance programs to meet your individual or family needs.

• Continuing Education: In house & online learning & development, as well as an education assistance program.

• Quality: a dedication to uphold the highest standards of authenticity, nutritional integrity, and food safety, to earn the trust of Pet Lovers everywhere.

• Other Perks: Free bag of premium pet food each month.

What are you waiting for? Join the pack!

Come as you are.

We value diversity in all forms and know the power it can bring. Workplace equality allows for creative ideas to bloom, diverse points of views to be heard, and increases overall happiness. That sounds pretty good to us.

Champion is an equal opportunity employer. Regardless of your race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age, veteran status, or any other creed, you are wanted here.

#cpfind

The base pay range for this position at commencement of employment is expected to be between the range listed above, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Eligibility for these additional elements depend on the position offered and the employee’s work schedule (i.e., part-time schedule, store associate). Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.