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Instant Impact • London

Project Manager

Employment type:  Full time
Salary:  £30,000 - £50,000 / year

Remote-first – We have an Office

Fully flexible hours

Apply now

Job Description

Project Manager

Up to £55k basic and 10% annual bonus Location: London: 1-2 days a week on-site

About Us: Instant Impact is a leading global RPO provider for SMEs. Operating across 35 countries and multiple sectors, we build businesses that people love being a part of.

Working closely with our partners we create their recruitment strategy based on our deep knowledge of their industry and company goals. We combine this with the best people and the latest recruitment technology, AI, and talent intelligence to deliver a world-class experience.

Flexibility is a key part of our ethos, and our team adapts to overcome the challenges of a changing business landscape. We provide a full suite of talent solutions including Full RPO, Partial RPO, Project RPO, and Talent Consulting.

Position Overview:
This year marks a transformative period for our business as we pursue our ambitious 2027 objectives. The Operations Function, a newly formed team, is dedicated to driving the business to be as tech-enabled as possible, which is essential for realising these goals. Our focus includes implementing CRM technology, AI tools, and crafting a technology roadmap. Process optimisation and efficiency is also a core part of how this team will drive transformation. This pivotal role empowers individuals to take on varying degrees of responsibility to accelerate personal development, bolstered by guidance from the Operations Director and a robust learning and development framework.

We are in search of a highly motivated and driven Project Manager to join our team. This position presents an exciting opportunity for an established Project Manager looking to take a lead on identifying and delivering transformation projects. You will lead in planning, executing, and delivering diverse projects across our organisation, collaborating closely with the Operations Director and colleagues from different departments

Key Responsibilities

  • Supporting the implementation of the CRM system, including documentation of operating procedures and supporting training teams on new ways of working.
  • Working closely with Delivery Teams to support a roll out of an MVP solution to our clients.
  • Collaborating across the business to map out the full process architecture that supports the new vision.
  • Lead on the development and implementation of project plans, including defining project scope, goals, deliverables and tracking milestones.
  • Prepare and present regular project status updates to stakeholders and senior management.
  • Lead meetings, workshops, and other project-related activities.
  • Support Transformation workshops and documentation of the follow up activity.
  • Conduct research and analysis to support project objectives and decision-making processes.
  • Assist in the development and maintenance of the Operations Team projects and goal tracking.

What we need from you

  • Bachelor’s degree in business administration, project management, engineering, or related field.
  • Hunger to learn fast and try new things, not put off by a culture of feedback.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
  • Proven organisational and time management abilities, with keen attention to detail.
  • Ability to multitask and prioritise tasks in a fast-paced environment.
  • Analytical mindset with the ability to solve problems and make data-driven decisions.
  • Demonstrated proficiency in project management methodology.
  • Previous internship or work experience in project management or related field is essential.
  • Lean-six-sigma or process improvement awareness is desirable but not required.
  • AI / Automation tool experience or keen interest is desirable.
  • Process mapping experience in Lucid chart or other related tools is essential.

What we will offer you

  • Competitive basic salary
  • Work from Anywhere policy, which enables us to work anywhere we want for up to 4 weeks
  • £200 allowance for home office
  • £500 annual allowance for personal development
  • 25 days holiday (plus Bank Holidays, 1x Employee Enrichment Day and 1x Recharge Day per annum)
  • A flexible working model with the ability to work from home or in our London HQ
  • Team incentives including away weekends, socials, and lunches
  • 10% of your working week spent on your developing yourself, your client, and Instant Impact

At Instant Impact, everyone is welcome. We are committed to maintaining and growing our diverse and dynamic team and the inclusive culture we have built. We encourage everyone to bring their authentic selves to work regardless of; age, sexuality, religion, disability, pronouns, neurodiversity, gender, ethnic group, or beliefs. Instant Impact is actively seeking to hire a diverse workforce so we can continue to celebrate inclusion and diversity in its full.

Should you need any reasonable adjustments made to this application process, or need this job advert in different formatting, please do not hesitate to contact us.

Company benefits

Enhanced maternity leave – 13 weeks paid maternity
Enhanced paternity leave – 2 weeks paid maternity
Work from anywhere scheme – Work from anywhere in the world for up to 4 weeks a year
25 days annual leave + bank holidays
Teambuilding days
Teambuilding holidays
Work from home allowance
Open to part-time employees
Early finish Fridays
Flexible working week
Compassionate leave
Health insurance
Optional unpaid leave
Fully stocked snack cupboard
Matched pension contribution
Share options
Personal development budgets
Charity donation scheme
Company wide holidays/offsites
L&D budget
Personal development days
Lunch and learns
Employee assistance programme
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are largely happy with the benefits their company offers
Work-life balance
Employees feel that they can find the perfect balance of life and work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel that the culture supports equity and inclusivity well
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring

Working at Instant Impact

Company employees


Gender diversity (male:female)


Office locations

London Waterloo

Hiring Countries

South Africa

United Kingdom

United States

Awards & Achievements

Most flexible companies

Most flexible companies

Flexa100 2024
Recruitment & HRTech

Recruitment & HRTech

Industry awards 2023
Most flexible companies

Most flexible companies

Flexa100 2023
Recruitment & HR Tech

Recruitment & HR Tech

Industry awards 2022

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