Senior People Performance Manager

Job Description

Are you ready to take a high-growth agency's learning culture to the global stage? As our Senior People Performance Manager, you won't just maintain standard training modules - you will architect the overall performance and enablement strategy that makes Impression the best place for digital talent to transform their career.

Splitting your impact between technical training (across Performance, Tech, and Commercial) and core behavioural development, you’ll own our LMS and build the skills pathways that define the future of digital roles. You’ll partner directly with Heads of Department to turn their technical ambitions into reality, transforming how our teams scale.

We are building something bigger than an internal L&D function; we are building a world-leading training program. A major part of your journey will be leading the ultimate commercialisation of the Impression Academy - giving you the rare opportunity to scale our training ecosystem into a product we deliver directly to our clients.

Experience working within digital marketing or within an agency is a requirement of this role. You may not have any training experience yet, but if you have a background in digital and love helping others to learn, this is the role for you.

We're looking for an ambitious Senior People Performance Manager to join the team and help us continue to deliver award-winning results for our clients.

Impression were recently ranked fourth in UK's Best Workplaces™ for Wellbeing (medium-sized companies), and we continuously strive to ensure the best possible work-life balance for our team.

As a successful candidate, you will be given a clear progression path. We want rising talent to grow with us and there is ample opportunity for you to progress to the next level.

We are also very proud to have been listed on the “Flexa 100” Most Flexible Companies to work for and to be officially recognised as a Great Place to Work®. We offer many benefits including the 4.5 day working week, flexible hybrid working options and enhanced leave to name but a few.

Salary £37,900

Responsibilities

• Work closely with the Heads of Performance/Heads of Department to understand departmental learning needs and create solutions to support realising the ambitions

• Draw on their own digital experience and expertise to support achieving department training plans and advise accordingly

• Support review cycles and objective setting, ensuring these are set correctly, providing guidance and advice, ensuring they align with the skills framework and company priorities

• Coordinate knowledge transfer internally following company investments into individual trainings and conference attendance

• Support and coach individuals who are running technical training sessions to develop their training skills, through “train the trainer” coaching and training, ensuring material is well structured, consistent across departments and of the highest standards/quality

• Identify any behavioural training needs across the business, working in collaboration with the People Operations Partner to create tangible and tailored solutions

• Track data on attendance and learning outcomes of any learning sessions across the business

• Manage Impression’s Learning Management Software (LMS), ensuring consistency across the business with how behavioural and technical training assets are structured and accessible

• Work cross-functionally across the business to deliver our vision of a best-in-class LMS that can be externally marketed to both new business prospects, agency clients and recruits

• Design phase one of Impression’s Learning Academy ambitions, with a view to market this externally as a service offering

• Be ahead of the curve when looking at the digital landscape and bringing that knowledge back to Impression and applying that to our technical training approach

Flexible working at Impression without losing team connections
We love the focus of deep work at home, but we value team connections just as much. That’s why we practice a hybrid model with a minimum of one purposeful Pulse Day in the office per week to catch up and collaborate.

What makes us different

We are proud to be listed on the “Flexa 100” Most Flexible Companies to work for and to be officially recognised as a Great Place to Work®.

Alongside our amazing culture, our benefits makes us standout as a great employer.

To view all our benefits read our Benefits Booklet.

Diversity, Equity & Inclusion

We're listening and we're learning.

We’re committed to embracing diversity and promoting equal opportunities, both within our teams and through the services we provide. But we know we still have work to do. Improving fairness – in our agency and our industry – is something we’re passionate about, and we’re committed to having the conversations, making the changes and helping other businesses to do the same.

We pledge to promote equal opportunities and, as per the Equality Act 2010, will not tolerate discrimination on the grounds of: gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, caring responsibilities or beliefs. We’ll also make every effort to represent different genders, ethnicities, socio-economic backgrounds and sexualities at the events, panels and discussions we run.

Agencies

Strictly no recruitment agencies.