People Generalist

Job Description

Our mission is to make meaningful learning a part of your everyday 🧠. The shelf life of our skills is now less than 5 years. So, if you stopped learning today, your skills would soon be irrelevant. Think that’s a big problem? You’d be right.

Enter HowNow. Founded in 2019, our Learning and Skills Platform is disrupting the way people learn and upskill through technology. Whether it's finding a quick answer, learning skills or tapping into shared knowledge, we make it easy for people to learn what they need, when they need it.

Already used by fast-growing scale-ups and global enterprises, such as Trainline, Depop and Sanofi, we’re pushing the boundaries of how people learn.

Hi I'm Pauline the Head of People at HowNow 👋🏾 I’m looking for a People Generalist to join us.

As a true generalist, this role is really diverse. One day you may be managing our new joiner employee records on our HRIS and updating our benefits, the next you may be supporting the hiring managers with recruitment, and doing a deep-dive into our People Analytics to help support our People Strategy.

The role will include recruitment, onboarding, L&D, wellbeing, ED&I, policy reviews, as well as key strategic initiatives. You will also be responsible for the office management and coordination of internal events.

Skills you'll need to be particularly strong in are; People Operations, Employment Law, Recruitment, and Data + Analytics.

Reporting directly to Pauline, as a UK people team of 2, you’ll be a vital member of the team, focused on supporting our people’s wellbeing, training and lifecycle needs and providing the best in class employee experience!

Alongside the opportunities to develop and grow your career, we're a fun and friendly bunch. Have a watch of the video below to get an understanding of what it's like to work here.

Day-to-day tasks will include 📩

• You’ll undertake admin tasks, including drafting letters and documentation, which supports various HR processes such as joiners and leavers, promotions, fixed term contracts, flexible working, family related leave, compassionate leave etc
• You’ll maintain and update our HR System, HiBob, including updating employee records, processing joiners and leavers, updating annual leave and changes, running reports, undertaking data checks and audits and any other reasonable duties
• You'll provide data analytics and insights to the team to help drive the People Strategy. This could be exit interview data, engagement scores, retention rates, etc.
• You'll be responsible for managing our ATS and using LinkedIn to attract talent. The reality is there won't be a huge volume of hires, but when it does arise, you'll need to be able to jump in and work with managers to find their next best talent.
• You'll manage new starter processes including employee checks, offer letters and contracts
• You'll answer employee requests and questions related to company policies and benefits
• You'll coordinate wellbeing initiatives including managing benefits and vendors
• You'll work with Pauline, to develop the DE&I activities
• You'll manage the office, including keeping the office well-stocked
• You'll be the key point of contact for facilities and building maintenance
• You'll book travel arrangements and organise itineraries for team members when required
• You'll organise internal events, such as training sessions, wellbeing & DEI knowledge sharing sessions, as-well as quarterly/monthly all staff meetings
• You'll manage internal communications, such as team and HR updates

The key things that we will be looking for in applicants 🔑

• You have at least 4 years experience of working in HR in a generalist role, covering the majority of the employee lifecycle.
• You have experience collecting and analysing data to inform decision-making
• You have experience using a HRIS, as-well as recruitment and sourcing tools (e.g LinkedIn Recruiter and an ATS)
• You are able to communicate effectively with people at all levels of seniority in an organisation, both verbally and in writing.
• You're able to organise and prioritise work with experience of reaching targets.
• You have exceptional interpersonal and communication skills, providing a personal touch for new starter onboarding, from offer, all the way through to start date and beyond.
• You have a "no job" too small mentality. You'll be involved in supporting on the People strategy, but equally a lot of smaller admin tasks too.
• You have a passion for people and a world class employee experience
• You're tech savvy, and are able to deal with a range of different tools and systems
• You have a growth mindset and regularly seek feedback.

What you’ll get:

💰 A salary of £50-60k, along with a 10% performance based bonus.

🏡 Hybrid working (2x a week in our London office, Tuesday and Thursdays) and flexible working hours

🌍 Work From Anywhere, for up to two weeks per quarter, which you can read about here

💆 Wind-down Fridays. No meetings from 2pm onwards on Fridays, for you to wind down for the weekend. Our HowNow’ers use this time to exercise, study, or spend some time with their family and friends, which you can read about here

👼🏼 Enhanced maternity and paternity policies which you can read about here

🌴 25 days holiday, plus bank holidays and your birthday day off

💰 An enhanced employee pension scheme

👩🏾‍⚕️ Private health insurance through Vitality

📚 An annual £500 learning and development budget

🐶 Dog friendly offices - we love our pets! 🐾

🤩 Monthly socials, which have included mini-golf, Hijingo, shuffleboarding, 5-a-side football and Badminton

💡 Access to the very best learning platform out there (HowNow+) to keep you at the top of your game

🚲 Cycle to Work scheme

What's next? 🤔

Once you've applied, we'll get back in touch with you. This is usually within the next 3 working days. Sometimes it can take slightly longer, but we will get back to you as soon as we can, irregardless of what the outcome of your application is.

1. You'll be invited to a 45-minute video call with Dom, our Senior Talent Partner.
2. A short 10-15minute task, that you'll complete and take into the next interview stage with Pauline.
3. You'll spend 45minutes meeting Pauline, our Head of People where we'll explore your People experience, such as Employment Law, and the Employee Lifecycle.
4. You'll deliver a task back to us, focussing on your Data and Analytics, and Recruitment Skills with Dom and Kuvera
5. You'll meet Kuvera and Pauline in-person at our offices for 1h, this is more an "about-you" type interview, for you to get to know more about us and make sure the role is right for you.