HR Business Partner

Job Description

Requisition: 37308

Job Opening date: 9th August 2024

Salary: Competitive

Location: Manchester

Why BT Business

Our aim is to create a world-class BT Business unit that delivers long-term value for our customers, colleagues, partners, investors, and other stakeholders, both in the UK and internationally, across the full range of business segments from small enterprises to governments and multinational companies. This includes:

• Driving full integration of channels and products to best serve our business, government, and wholesale customers in the UK and internationally.

• Investing strategically in present and future needs of customers, aligned behind common digital, network and security platforms.

• Accelerating our transformation plans and delivery of next generation products and services, making it easier for customers to do business with BT and for BT to transact more profitably with customers; and
• Continuing to invest in the skills, technology and partnerships required to return to growth and become the leading provider of secure multi-cloud connectivity.

Why this job matters

As our HR Business Partner within our Service organisation you’ll specifically support 2 Senior Leaders within Managed Service. 1 for our UK Defence Service team and 1 for our Global Service Operations team, a total of circa 2000 colleagues in hubs across UK, Hungary, India and other global locations.

Your core focus will be to own and be responsible for business partner relationships supporting the creation of effective solutions to drive the people agenda, delivering transformational people performance and organisational capability aligned to the achievement of our business strategy and unit goals.

You’ll work in collaboration with our specialist HR teams within Business, HR Services and the Group COE to deliver, and in some instances help to cocreate HR strategy, policy and process.

There will be a requirement to hold (or be willing to apply) for Security Clearance to be able to fully support the Defence team.

What you’ll be doing

• The HR Business Partner drives partnerships with functional managers translating business and functional specific objectives to people strategies, directing the planning and delivery of HR programmes and services to the business. Manages the delivery of proactive, strategic guidance and support and coaching for organisational planning and development initiatives that align the people agenda in support of key business strategies and initiatives

• Implements a local people plan to enhance the success of the business unit and provide people leadership to senior leaders and their teams

• Maintains the strategic business partner relationship, making data-driven decisions to provide strategic insight, challenge and thought leadership to help leaders drive their people strategy.

• Works closely with country HR teams to drive people and business outcomes in country and align with country people plan and strategy

• Manages functional performance management, consistently measuring the effectiveness of people initiatives and programmes to ensure they are delivering desired outcomes

• Leads business partnering for managers with employee attraction, development, and retention issues which may include annual reviews, leadership coaching, career pathing, current and future skills, advanced people reporting & metrics and special project assistance

• Contributes to the people elements of organisational design projects to streamline and implement new structures, roles, and/or processes that create speed and efficiency and support rapidly shifting business demands

• Supports and coordinates consultation as well as collaboration across the full spectrum of people issues, providing feedback to and linkages with all functional components of HR

• Coaches managers on people policies and processes, including organisational design, change management, talent management, and leadership capability to promote engagement and a culture of continuous growth and development

Skills and Experience you’ll have

• Business Partnering & Consulting

• Stakeholder Management

• Commercial Acumen

• Organisation Design

• Change Management

Preferably hold CIPD qualification or be working towards it

What's in it for you

• 10% Bonus
• 10% pension contribution
• Discounted BT Broadband, TV & mobile packages, and BT products
• Professional development and paid for industry certifications/qualifications.
• Flexible benefits/rewards including dental insurance, healthcare, gym memberships etc.
• Well-being support for you and your family
• 3 days paid volunteering a year.
• Flexible and smart working (subject to business needs)

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.