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Goodlord

Telesales Agent

Lincoln
Hybrid
£40,000 OTE (Base + Commission)
View company profileApply now

Join Goodlord as a Telesales Agent in a hybrid role based in Lincoln City Centre (3 days in office, 2 days remote). Earn a realistic £40k OTE (base salary plus commission) in this full-time position while helping transform the UK rental market.

Requirements

  • Experience with high volume (90+ calls per day) outbound sales calls is required.
  • Experience in B2C or B2B closing within sales calls is highly desirable.
  • Strong organisational skills, time management, and ability to switch between IT systems.
  • A resilient and positive attitude.
  • No minimum degree or specific years of experience explicitly stated, though outbound sales experience is mandatory.

Skills & Responsibilities

  • Outbound calling: Deliver high-volume outbound calls (90+ per day) to generate sales, upselling, and cross-selling tenant insurance.
  • Sales closing: Secure B2C or B2B deals while navigating multiple internal IT systems efficiently.
  • Behavioural and QA targets: Meet and exceed quality assurance pass rates and activity targets to earn commission.
  • Potential transition routes: People from customer service, retail, or appointment-setting roles may bring strong communication skills and resilience, alongside meeting the core outbound calling requirements.

Job description

💸 Base salary + commission = realistic OTE of £40k in your first year. Commission is earned through a mixture of sales and behavioural targets.

📍 Hybrid working - Lincoln City Centre office (3 days per week) and remote (2 days per week)

We are looking for experienced telesales agents to sell tenants insurance through cool/warm lead, you will have experience in outbound phone calls that have a purpose, this could be selling/upselling/cross selling or appointment setting or similar.

Targets are not purely based on sales but also activity and behaviours, e.g. meeting, and ideally exceeding, QA pass rates. You will be rewarded with a newly structured commission scheme based on these combined targets.

Our mission:

  • Two in five people in the UK rent their homes. Goodlord's mission? To be the gold standard platform for renting 🌎

  • We started Goodlord because we wanted to make renting simple and transparent for everyone involved: the agent, the landlord, and the tenant. We knew Generation Rent would lead to more tenants, with higher digital expectations and we were confident we could provide a solution 🏠

  • Like all scale-ups it’s been a bit of a rollercoaster journey, but we’re now stronger than ever, with around 3,000 letting agents using the platform, exciting and varied products and 350+ Goodlordians across the group supporting the mission! 💚

What we need from you:

  • Experience with high volume (90+ calls per day) outbound sales calls

  • Experience in B2C (or B2B) closing within sales calls is highly desirable

  • Possess great organisational skills and time management to get the most out of each day - you’ll be switching between various IT systems so it’s important you are organised

  • You must have a positive attitude and a resilient attitude - maintaining this throughout the whole day.

Why you'll love being a Goodlordian

Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here’s a few favourites amongst Goodlordians (check out our careers page for more info).

  • Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally!

  • Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health

  • 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.

  • Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals

  • Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

What’s next?

If you’re ready to help us on our mission to be the gold standard platform for renting, then click apply (2-3 minutes)!

A full job spec is available on request.

Goodlord wants applicants from all backgrounds and walks of life; we are an equal opportunity employer committed to creating an inclusive environment.

Creating a space where everyone feels included is central to who we are. Because we're an open book and we learn from each other, we actively champion diverse perspectives and unique life experiences. If there is anything you need to participate fully in the interview process, we'd love to hear about that too - please include it in your application.

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer.

No agencies please - we have tried and trusted partners we would turn to should we require support.

Apply now

Working at Goodlord

  • Founded
    2014
  • Company employees
    330
  • Funding levels
    £27m
  • Gender diversity (m:f)
    50:50

Hiring in

  • United Kingdom

Office locations

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