Product Owner

Job Description

We're looking for our next home-based Product Owner!

Are you a Product Owner looking to drive innovation in the B2B SaaS space? We're seeking a proactive and collaborative individual to play a pivotal role in enhancing our SaaS platform. 🚀

We're evaluAgent, a UK-based tech scale-up with a global footprint, serving esteemed brands like Samsung, Ubisoft, First Central, and Vitality Health. Following a $20m Series A funding round, we're poised for exponential growth, having launched our refreshed AI-fuelled SaaS platform this year.

Salary - In the region of £50 / 55k, based on your previous experience

Location - Home based in the UK

Type - Full-time, 40 hours, Permanent

Reports to - Product Director

Key Responsibilities:

• Collaborate with stakeholders to understand customer needs & business goals. 💼
• Prioritise features and create user stories aligned with product strategy📝
• Define product requirements, acceptance criteria, and sprint goals in collaboration with engineering teams🛠️
• Ensure the product meets user needs and delivers value as the voice of the customer👥
• Lead sprint planning, daily stand-ups, and sprint reviews for successful feature delivery📅
• Conduct user acceptance testing and gather feedback to iterate on product features📊
• Communicate product updates and milestones to internal teams & stakeholders 📢
• Utilise data to inform product decisions and optimizations.

Requirements:

• Minimum 3 years of B2B SaaS product management/ownership experience. 💼
• Strong analytical skills with agile development methodology experience. 🔍
• Strong understanding of integration development best practices, including API development, authentication, data mapping, and data transfer protocols. 🔄
• Detail-oriented, with excellent communication and presentation abilities. 💬
• Familiarity with SaaS platforms and project management tools, such as Jira, Trello, or Asana. 🛠️
• Understanding of UX/UI principles and compliance regulations (GDPR, CCPA). 📱
• Understanding of the product development lifecycle, from ideation to launch to maintenance. 🔄

Personal Attributes:

• Proactive, collaborative, and adaptable mindset🤝
• Customer-centric with problem-solving skills and a focus on delivering exceptional experiences💡

If you're ready to take ownership and drive product innovation in a dynamic environment, apply now! 🎉

Perks of the job:

🏠 Flexible Work Environment: Embrace the freedom of working from home and tailor your hours to suit your lifestyle. We also offer a co-working allowance (£60 p/m) for a change of scenery at co-working spaces.

🩺 Health and Well-being: Enjoy the peace of mind with Private Health Insurance, including mental health support and therapy. Earn rewards towards free Nero coffee, smartwatches, and reduced gym memberships.

🗓️ Time Off: Recharge with 25 days of holiday plus bank holidays, a day off on your birthday, and an option to buy 3 extra days. Work from anywhere for up to 6 weeks.

📚 Growth and Development: Invest in your growth with a supported Personal Development plan, including an allocated budget and dedicated Learning & Development days.

🤝 Community Engagement: Make a difference in your community with a Volunteer Day.

👨‍👩‍👧‍👦 Family Support: Benefit from Enhanced Family Leave for Maternity, Paternity, and Adoption.

💼 Comprehensive Benefits Package: Enjoy additional perks like Income Protection, Group Life Insurance, home working allowance towards broadband and electricity (£26), NOW:Pensions contribution (EvaluAgent will contribute 5%), two company meet-ups per year, and extra team meet-ups in the UK.

About evaluagent

We’re on a mission to power a people-first era for contact centres – one where Employee Experience (EX) is prioritized alongside Customer Experience (CX). We plan to take our existing QA and Improvement platform to the next level and become a market-leading Workforce Engagement Platform for fast growth sales and service teams around the globe.

ED&I at evaluAgent

We are committed to employing the best people with the right experience and qualifications for the role. We provide equal opportunities for all our candidates and employees and do not discriminate on any factors such as gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. When applying, please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.

Application Closing Date

This role operates on a rolling interview process, meaning we will be conducting interviews until we extend an offer. As a result, candidates may progress through the interview stages at varying paces.

Ready to thrive in this exciting and flexible work culture? Join us at EvaluAgent and Make Every Day Remarkable by applying NOW! 🚀