Senior Client Partner - Paris - CDI

Job Description

Why Deliveroo (part of DoorDash)

Deliveroo, part of the DoorDash group, is building the leading local commerce platform, connecting consumers, merchants, and couriers in real time. Paris is one of our most strategic and complex markets globally, with unmatched density, brand concentration, and competitive intensity.

As we move towards our 2026 ambition, we are evolving our commercial organisation to match the scale and sophistication required to win in Paris. This includes increased seniority, clearer regional ownership, and stronger execution across Inner and Outer Paris.

The Senior Client Partner – Paris Ouest role is a newly strengthened position, designed to combine strategic partner leadership, regional ownership, and organisation building.

The Role

As a Senior Client Partner, you'll lead a team of Account Management Lead, Senior Account Manager and Account Manager and you will report to the Regional Director of Paris, part of the Commercial team. The position is based in Paris.

You are accountable for the growth and performance of strategic brand portfolios across one of Paris’ most critical zones. You will act as the senior commercial owner for your territory, ensuring alignment between Paris-wide strategy and local execution. Beyond partner management, this role plays a central part in aligning the organisation to business challenges and ambitions. You will design, lead, and continuously evolve the account management setup to ensure the right level of seniority, coverage, and execution quality across the territory.

This is a senior leadership role (L6) with direct impact on revenue, partner satisfaction, and team development.

KEY RESPONSIBILITIES

1. Lead Commercial Strategy & Execution Excellence

• Own the end-to-end growth of brand portfolios within your Paris Inner cluster

• Ensure 5★ account management standards across the team, with clear portfolio sizing

• Build and maintain relationships with senior and C-level stakeholders

• Lead contract negotiations, renewals, and upsell strategies

• Create and execute joint business plans addressing partner growth, profitability, and operational performance

• Act as a trusted advisor, providing insights on Deliveroo capabilities, competitors, and market trends

• Responsible for a commercial initiative for Paris : engage team, drive performance and proactively adjust structure, focus, or processes

2. Regional & Portfolio Ownership

• Own a zone cluster, defining and executing the strategy to win

• Translate Paris-wide and national priorities into clear, actionable regional strategies

• Improve Client Value Proposition (CVP) across the territory in collaboration with other commercial departments

3. Talent Development & Succession

• Lead and develop a team of up to 10 AMs / SAMs, either directly or through mid-management

• Coach and mentor high-potential talent, building a strong internal succession pipeline

5. Cross-Functional Leadership

• Partner closely with Operations, Marketing, Product, Strategy, and Finance

• Represent your portfolio and organisation in Paris and France leadership forums

• Influence roadmap and prioritisation through structured partner and market feedback

WHAT WE’RE LOOKING FOR

• 10+ years in commercial, client partnership, or account management roles

• Proven experience managing complex, strategic brand portfolios

• Demonstrated success leading multi-layered teams in fast-paced environments

• Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses preferred

• Strong commercial and financial acumen (P&L understanding)

• Excellent negotiation and stakeholder management skills

• Ability to design and scale organisations and coverage models
  Data-driven, structured, and execution-focused

• Senior, credible, and resilient leader

• High ownership mindset with a bias for action

• Comfortable navigating ambiguity and driving change

• Passionate about people development and raising standards

Life at Deliveroo

At Deliveroo, you’ll work on some of the most complex and impactful challenges in local commerce. We move fast, value ownership, and believe that strong teams build great outcomes. This role offers significant scope, visibility, and influence in shaping how Deliveroo wins in Paris.

Diversity & Benefits

Deliveroo is an equal opportunity employer and values diversity in all its forms. We offer competitive benefits across health, wellbeing, growth, time away, and equity — because our people are central to our success.