Sales Bonus Calculation Support

Job Req ID: 59969

Posting Date: 30th June 2026

Function: HR

Location: Bristol

Salary: £34,299.00

About the role

Rewarding our colleagues for their performance against targets is key to fostering a competitive sales environment and motivating our teams to be the best in the market. This role ensures that accurate and timely payments are made in line with the relevant pay plans, so that colleagues are fairly rewarded for their hard work.

We’re looking for individuals with a strong attention to detail and a passion for working with data, who are keen to develop into a calculation specialist while delivering an exceptional service to colleagues. Previous experience isn’t required as this is a niche role, but a genuine interest in working with data sets and a desire to grow in this area are essential.

What you'll be doing

•Responsible for the administration of the bonus/commission calculation process in line with agreed SLAs and auditable standards, supporting internal bonus payments to sales colleagues
•Responsible for calculating and quality checking accurate bonus/commission payments in line with contractual and pay plan requirements, ensuring data is delivered on time and in accordance with auditable processes
•Proactively work with business partners to identify and resolve data quality issues
•Responsible for the collection and collation of accurate data, working closely with other business areas to ensure information is credible and fit for bonus/commission calculations and reporting
•Handle and resolve commission queries, analysing root causes and recommending improvements to reduce recurring issues
•Build strong relationships with sales, commercial and finance teams to support the end-to-end process
•Generate reports for sign-off and issue statements to customers

Essential Skills / Experience

•Strong working knowledge of Microsoft Excel and general data management systems
•Ability to communicate effectively with colleagues at all levels, using a range of communication methods
•Ability to manage multiple tasks simultaneously and prioritise workload effectively

Desirable Skills / Experience

•Experience delivering against monthly deadlines
•Proactively keep relevant stakeholders up to date with appropriate and timely information
•Ability to follow processes (including auditable processes) accurately and consistently

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.