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Vodafone • Tirane, Albania

COMMISSION ANALYST - VOIS

Employment type:  Full time
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Job Description

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture #LI-Hybrid #_VOIS

About this Role

We are seeking an individual to join the Finance Operations team as a Commission Analyst, supporting commission assurance across a diverse and complex global portfolio. This role is focused on ensuring commission calculations and payments are delivered accurately, on time, and in line with governance and control standards. The role partners closely with business units across Vodafone Group, contributing insight that supports sales performance decisions and maintaining strong audit and compliance outcomes.

What you’ll do

• Deliver timely and accurate commission calculations for assigned sales channels, aligned to agreed commission calendars.
• Own commission reporting activities, ensuring payment sign-off processes are completed within required timelines.
• Support data analytics activities related to commission calculations and performance insights.
• Contribute analytics and insights to Commission Review Boards to support informed decision-making.
• Assist in the preparation and correct distribution of sales target letters.
• Produce business performance reports and analyse outcomes to assess commission effectiveness and success.
• Identify control gaps, and support the design and implementation of controls to mitigate financial and operational risks.
• Ensure all commission calculations and payments are auditable, traceable, and compliant with internal governance, risk, and compliance standards.
• Support internal and external audits related to commission processes.
• Build and maintain effective working relationships with key stakeholders across the Vodafone business units supported by VGX.

Who you are

• An individual with strong interpersonal and communication skills, comfortable engaging with stakeholders at multiple organisational levels.
• Experienced in analytical work, business modelling, and structured reporting methodologies.
• Detail-oriented, with a strong focus on accuracy, quality, and delivery against deadlines.
• Comfortable working in a structured, disciplined, and proactive manner within a regulated finance environment.
• Experienced or knowledgeable in compensation or commission management, audit, or control-focused roles.
• Educated to degree level in Economics, Informatics, Mathematics, or a related discipline.
• Proficient in Microsoft 365 tools, with advanced English language skills (written and spoken).
• Familiar with ERP systems (such as SAP), with exposure to Power BI, commission tools, or programming considered an advantage.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Exposure to global finance operations supporting over 190 operating entities across multiple markets.
• Opportunities to work closely with diverse stakeholders across sales, finance, and governance functions.
• A role that combines analytical work, business partnership, and risk management within a well-established global organisation.
• A supportive environment that values accuracy, collaboration, continuous improvement, and professional growth.

What skills you will learn

• Advanced commission analytics and assurance practices within a complex, multi-entity environment.
• Enhanced stakeholder management and business partnering capabilities.
• Practical experience in governance, risk, and compliance within global finance operations.
• Improved use of data analytics, reporting tools, and commission systems to support business decision-making.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
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Company benefits

UK (28), India (22), Egypt (21), Hungary (20), Romania (20), Albania (22), Turkey (14) days annual leave + bank holidays
Work from anywhere scheme – work for up to 20 days/year abroad (dependant on country)
Annual bonus – dependant on company performance
Employee discounts
Personal development days – once per quarter
Learning platform – access to Harvard Business Publishing, MIT Horizon and Skillsoft
Enhanced maternity leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced paternity leave – 16 weeks (paid) with a phased return to work over 6 months
Volunteer days – up to 5 days
Coaching – access to a free certified internal pool of coaches
Mentoring
Carer’s leave
Adoption leave – 16 weeks (paid) with a phased return to work over 6 months
Enhanced sick days
Mental health platform access
Mental health first aiders
Employee assistance programme
Complimentary Medical Services – 24/7 online doctor service
Compassionate leave
Home office set up
Buddy scheme
Referral bonus
Early finish Fridays
Buy or sell annual leave
Cycle to work scheme
Life insurance
Sabbaticals
Salary sacrifice
Share options
Teambuilding days
Faith rooms
Enhanced pension match/contribution
Learning license

Working at Vodafone

Company employees:

85,887

Gender diversity (m:f):

61:39

Hiring in countries

Albania

Belgium

Czechia

Democratic Republic of the Congo

Denmark

Egypt

France

Germany

Greece

Hungary

India

Ireland

Italy

Awards & Accreditations

1st – Most loved - Large companies

1st – Most loved - Large companies

Flexa awards 2026
1st - Most Inclusive Company

1st - Most Inclusive Company

Flexa awards 2026
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2026

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